Synchronize with Enterprise Manager authentication – Connectivity error:500

Users on legacy Client software may experience issues when Single-Sign on is in use while utilizing the Automatic Import feature and syncing with Enterprise Manager. NOTE: Single-Sign on will still function as expected without automatic import after selecting “use credentials entered below” option, and entering the LDAP user’s information. Product  Steps to Reproduce  Using the… Continue reading Synchronize with Enterprise Manager authentication – Connectivity error:500

Audio Out of Sync on Exported AVI Files  

Title Audio Out of Sync on Exported AVI Files   Description  When playing back exported AVI files the audio is out of sync.    Product  exacqVision Client   Steps to Reproduce  From exacqVision Client export a file containing both Video and Audio saving as AVI Playback the the AVI file  Expected Results  Audio is synced with… Continue reading Audio Out of Sync on Exported AVI Files  

Panasonic cameras OSD incorrect after Server time change

Issue: After a Server time change of less that 60 seconds, Panasonic cameras may continue to show the OSD time incorrectly until the camera is disconnected/reconnected. The stored video also contains the incorrect time-stamp. This means the searched video will be off by the amount of seconds that they system time changed. Workaround: Disconnect and… Continue reading Panasonic cameras OSD incorrect after Server time change