Categories
Knowledge Support Support exacqVision Hardware

The audio is not working and showing “PA_OpenStream (-9996) Invalid device”

Description

The audio is not working on the Exacq server and is giving a message “PA_OpenStream (-9996) Invalid device.”

Solution

The issue is a failed sound card, so it needs an RMA to replace the motherboard or install another sound card

Categories
Knowledge Support Support exacqVision Server Categories Products

Soundpi Does Not Detect Some Sound Cards on Linux

Problem:

System audio is not listed in client because soundpi does not detect some sound cards in Linux. Introduced in Server 8.9.6. 

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Solution:

Update to Server 9.2.x