Tag: solrApache

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exacqVision Enterprise Products

Vulnerability Update for EM for Apache

IMPORTANT** Please look at the below notes before updating SOLR APACHE.

Starting with December 2021 (20.12 build) we have included an update for the Apache updates via a pop up during installation to update Apache to version 2.4.51.
IMPORTANT**
It is important to note that During the Apache upgrade it will backup the entire apache2 folder creating a folder apache2.old. The install does not modify any added files or folders as it will essentially unpack the new Apache upgrade zipped folder. This means during an Apache upgrade all configuration files will be unpacked and reconfigured according to a normal enterprise manager install. If there was custom modification done to any configuration files it will have to be manually migrated over to the new configuration files from the apache2.old directory.

The Dashboard will not update Existing Solr Apache so it is recommended that you update using the installers found on our site.
https://www.exacq.com/support/downloads.php

In addition 32 bit will no longer be supported for December release.

Ubuntu is not supported by the installer. A manual Upgrade is requires and will need to be performed.

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Knowledge Support exacqVision Enterprise Support Categories Products Uncategorized

Can not log into EM after updating to 21.03

Customers report that on Windows 10 units updated to 21.03 they experience an issue when they browse to the localhost to log into EM, it fails with an error that shows: This site can’t be reached.

Microsoft link found here detailing other issues similar.

HERE

If you check the services the Apache service will be in a stopped state.
Also check the System Logs for an error:

Error in System Logs show:
The Apache service reported the following error:
httpd.exe: Could not open configuration file C:/Program Files/exacqVision/EnterpriseManager/apache_solr/apache2/conf/httpd.confN: The system cannot find the file specified.

To resolve this on the EM server go to
Windows: C:/Program Files/exacqVision/EnterpriseManager/apache_solr/apache2/conf/
There is a file called httpd.conf
Copy this file and paste it back into the same folder and rename the file to httpd.confN .

Once this is done go to the services and start the solr apache service.
Now log into the localhost.