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Manually Updating Smartvue Software on a Cloudvue Gateway

Description 

At times it may be advantageous to manually apply production versions of Smartvue on a Cloudvue Gateway.  Here are the instructions for obtaining, transferring, deploying, and verifying that software.

Product

  • Cloudvue Gateway

Solution

  • Download the latest smartvue production software version from the support portal HERE
  • Transfer  the file to the Cloudvue Gateway
    • Note: Typically MobaXterm is used to transfer the smartvue software package to a Cloudvue Gateway but rsync can also be used, see KB #18254 for more details.
  • Rename the file to SmartvueCurrent.tar.bz2
  • Extract the tar ball to root using the command sudo tar -xf SmartvueCurrent.tar.bz2 -C /
  • Change directory to /smartvue and run the update script ./update.sh
  • Reboot
  • Verify version

Example