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Knowledge Support Support exacqVision Client Products

Login failed “LDAP User is not authorized.”

Description 

When trying to log into the Exacq Client with a LDAP user you get a “Login failed User is not authorized” error. This is due to the User not being queried and mapped to a user role in the Users section of the client.

Product 

  • exacqVision Client

Version

All Versions

Solution

You must search and query for the LDAP user in the Users section in the Client, you must also map the user to a user role.