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EM not showing camera names and other information

Description 

When using exacqVision Enterprise Manager version 22.03. Some of the information of servers is not shown even if the user has the correct rights. This may also affect creating users.

Product 

Enterprise Manager 22.03

Steps to Reproduce 

  • Add Server to EM
  • Go to Cameras

Expected Results 

All cameras are displayed with all information.

Actual Results 

Camera name and address are missing.

Solution

This a sync issue with EM and the server please upgrade to 22.06 to resolve this issue.