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Server Hardware Monitoring Indicates False-Positive Sensor Alarms with Certain Motherboards

Issue:

For systems with Q87, H110-E1, or C236 motherboards, the exacqVision Server software may transmit false-positive sensor alarms due to reading abnormally high values.

Symptoms:

Often, all voltage, fan, and temperature sensors will be alarmed together in the exacq Client Configure System > Hardware Monitoring tab.

Root Cause:

The root cause is that the System Management plugin (SysMgmtPI) was not properly selecting and unselecting Super I/O alarm registers before reading them and was therefore receiving random values that did not reflect reality.

Workaround:

None available — upgrade is required.

Introduced In:

Server versionĀ 19.09

Fixed In:

Server versionĀ 21.09.9+