Tag: Serial Port

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TCP Listener not showing “Connected”

When adding an IP Serial Port, most of the time you will see the Status go to “Connected”

However, the Type “TCP Listener” does not actually connect to the device sending data. We are simply opening up on that port and waiting for any unencrypted data to show up.

Because of this the Status will remain “Connecting” indefinitely. This is the expected behavior.

This also means the Port Status of the Serial Profile will show “Connecting” as well.

Categories
Knowledge Support Support exacqVision Server Categories Products

USBDIO and Serial Port Recovery

The following recovery enhancements have been added to exacqVision Server:

  1. USBDIO recovery enhancement: version 6.7.20.74529
  2. UART serial ports recovery: version 6.7.25.75004

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When a USBDIO or UART serial port device disconnects, exacqVision Server attempts to reconnect to the device after one second. If that attempt fails, the next attempt occurs after two seconds, and then four seconds, eight seconds, 16 seconds, and so on. This occurs until the device reconnects, or until the following maximum intervals are reached:

  1. USBDIO: 300 seconds
  2. UART serial ports: the same as the IP Camera reconnection interval