Cloudvue C2C – Video File Naming Format

Description  The C2C Gateway video file storage structure to the local SD card is as follows: Product  Solution /media/sd1/videos/YYYY-MM-DD/EPOCHTIME.mkv YYYY (Year such as 2023) MM (Month such as 01 for January) DD (Date such as 30 for the 30th) Each directory  (YYYY-MM-DD) contains video files recorded that day, each video file uses the naming naming… Continue reading Cloudvue C2C – Video File Naming Format

Preparing Illustra cameras for Network Loss Recording with exacqVision server.

Preparing Illustra cameras for Network Loss Recording with exacqVision server. Configuration steps for Network Loss Recording recording: Note: There must be motion during the downtime to have the camera record to the SD card. The resulting file will be requested by exacqVision after re-connection. Note:Network loss recording will not be triggered on a Server restart… Continue reading Preparing Illustra cameras for Network Loss Recording with exacqVision server.

Cloudvue Manager Falsely Reports the SD Card as not Formatted

Description  It has been observed that for certain cameras Cloudvue Manager will falsely report the status of the SD card as “SD card is not formatted correctly. Format it as vfat”. Use the following instructions to resolve. Product  c2c-illustra-IFS03xFirmware Versions Illustra.SS004.01.09.02.0005 and Illustra.SS004.01.09.04.0003Cloudvue Software version 22.4.1Build Number 71Build Date 07/26/2022, 8:07pm Steps to Reproduce  Access… Continue reading Cloudvue Manager Falsely Reports the SD Card as not Formatted

‘Recording Not Possible’ Status on ExacqVision Edge Illustra

Description The status of the storage page is showing “Recording Not Possible” on ExacqVision Edge for some Illustra cameras.  This is a result of SD encryption mode being enabled on the camera.    Products Steps to Reproduce  Install the Edge software on the camera, and then try to record video to the SD card.  Expected… Continue reading ‘Recording Not Possible’ Status on ExacqVision Edge Illustra

What Files Are Stored To The SD Card In Axis Edge Installs

*** INTERNAL *** Here is a listing of all the files that sit on the SD card in an Axis Edge installation. The size of all installed files with no recording is around 25MB Disk space listing of SD card (cmd: du -h /var/spool/storage/SD_DISK): 64.0k   ./exacq/logs 64.0k   ./exacq/audit 32.0k   ./exacq/blob 18.9M  … Continue reading What Files Are Stored To The SD Card In Axis Edge Installs