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Password Strengthening and Augmented Authentication Integration with S2

If this setting is enabled then it is possible with certain version of Server software, an API issue could occur. Specifically with the OVID plugin when integrating with S2.

Product 

TESTED Version:
Client Version: “22.12.2.0”
Server Version: “22.12.5.0”
evOVID plugin version 1.1.12.123380

Steps to Reproduce 

If the Password Strengthening and Augmented Authentication is enabled then OVID plugin will not allow the live views once it is enabled.

  • Enabled Strengthening.
  • In S2 if you go to live view, the video streaming box is “black” (i.e. no video).
  • Removed the Strengthening by reinstalling the software and the OVID worked successfully.

Expected Results 

We should be able to utilize the Password Strengthening and maintain live views via integrations.

Actual Results 

While enabled the OVID would not show live video in S2 integration.

Solution

We have verified using evOVID by upgrading evAPI is all that is needed to get the evAPI component of the integration working.

Tested versions:

evAPI v1.35.2.53326 :x:
evAPI v1.45.8.0 :check_mark:
evAPI v1.47.15.0 :check_mark:

In theory, any version past 1.35.2.53326 should resolve the issue.

AES-311
WORKAROUND:
To update the evAPI we can use a drag-in upgrade. Grab the DLLs from the zips (below) and copy them to the ‘bin’ subfolder of the OVID install location.

Internally, Support can obtain the latest evAPI public release here: https://artifactory.exacq.org/artifactory/evapi-local/1.47.x/master/15/

Updating server and web isn’t necessary to get OVID working in this case.


Integration Guide
https://dp0i6fzt6z37.cloudfront.net/wp-content/uploads/S2-Netbox-Integration-Guide.pdf

Fixed in Sept 2023 Release.

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Software Downloads Software Categories S2 Categories Products exacqVision Integrations

exacqVision-S2 OVID driver for Linux

exacqVision-S2 OVID driver for Linux^Version 1.1.12.123380^https://www.exacq.com/reseller/exacqVisionOVID.deb^6 December 2017^30.1MB,

Categories
Software Downloads Software Categories S2 Categories Products exacqVision Integrations

exacqVision-S2 OVID driver for Windows

exacqVision-S2 OVID driver for Windows^Version 1.1.12.123380^https://www.exacq.com/reseller/exacqVisionOVID.exe^6 December 2017^22.9MB,

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Knowledge Support Support Categories Products exacqVision Integrations

Stack Overflow in S2 Integration in Internet Explorer 8

If you are using Internet Explorer 8 to connect to an S2 access control system integrated with exacqVision, a “Stack overflow error 0” message might appear repeatedly. This issue occurs more often if the S2 and exacqVision systems are connected on the same LAN, and it is caused by the way Internet Explorer 8 handles exacqVision JavaScript.

To avoid the error message, upgrade to S2 Release 4.1, Build 453 firmware, which is available from S2. Alternatively, you could connect to S2 using the Mozilla Firefox browser.

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Stack-Overflow-in-S2-Integration-in-Internet-Explorer-8.pdf