Tag: S2

Description 

The exacqVisionOVID.deb file available at https://exacq.com/reseller/exacqVisionOVID.deb fails to install on both Ubuntu Linux 18.04 and 20.04. 

Product 

• S2 Integration 

Steps to Reproduce 

1. Download https://exacq.com/reseller/exacqVisionOVID.deb
2. Run the command dpkg -i exacqVisionOVID.deb 

Expected Results 

The OVID package installs successfully 

Actual Results 

The install fails with the following error. 

Solution

Run the following commands.   NOTE:  ./cfgedit still fails to work but caja can be used to edit ovid.ini 

• sudo dpkg –add-architecture i386
• sudo apt update
• sudo apt install zlib1g
• sudo apt –fix-broken install
• sudo dpkg -i exacqVisionOVID.deb
• sudo ./cfgedit
  •  ./cfgedit: error while loading shared libraries: libz.so.1: cannot open shared object file: No such file or directory
  • use caja instead to edit ovid.ini 
• sudo caja
  • navigate to /usr/local/exacq/ovid
  • directly edit the ovid.ini file

See trac Ticket #23269 for additional details