Tag: Resolution

Changing the Resolution of additional streams Illustra Flex Cameras

Post author By Bhargav Atturu
Post date December 9, 2013

Problem

If multistreaming is enabled on an Illustra Flex camera, you cannot use ExacqVision Client to change the resolution on any stream except for the last stream added. Affects firmware earlier then 3.0.5.

Workaround

If you want to change the resolution on a previously added stream, you must first delete any streams added after that stream. After the resolution is changed, you can then add streams as desired.

Solution

Update camera firmware to version 3.0.5 or higher.

Tags Illustra Flex, KB-00446-446-210211, Resolution, 2578, Multistreaming, Guest, exacqVision Client

Knowledge Support Support exacqVision Client Categories Products

Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

Post author By Bhargav Atturu
Post date June 10, 2011

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.

When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card to a 4×3 resolution as described in the following steps for your Windows version:

Before Changing the Resolution:

After Changing the Resolution:

Windows 7

Right-click the computer’s Desktop and select Personalize from the pop-up menu.
Click Display.
Select Adjust Resolution.
In the Resolution drop-down list, select a 4×3 resolution, such as 1280×960, 1152×864, or 1024×768, or 800×600. (The first number divided by the second number should equal 1.333333.)
Click Apply.
If the setting is acceptable, click Keep Changes.

Windows XP

Right-click the computer’s Desktop and select Properties from the pop-up menu.
In the Display Properties window, select the Settings tab.
In the Screen Resolution section, select a 4×3 resolution, such as 1152×864, 1024×768, or 800×600. (The first number divided by the second number should equal 1.333333.)
Click Apply.
If the setting is acceptable, click Yes.