Issue
This article applies only to the stand alone RTSP Server Integration not the built-in RTSP support available in exacqVision Server version 19.12 and higher.
The original stand-alone RTSP Server has the exacqVision Server listed as one of its dependencies. This causes scripts to fail and has been observed to prevent the following:
- Failover/Failback
- Silent Install
- Remote Update
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Resolution
To remove exacqVision Server dependency from RTSP Server integration. (Windows Only)
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Stop RTSP Server service.
- Open services.msc.
- Find and click on service with name “exacq RTSP Server”.
- Click stop.
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Back up the registry.
- Open regedit.exe. Note: Administrator access may be needed
- Right-click “HKEY_LOCAL_MACHINE” and click “Export”.
- Save exported “.reg” file.
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Update the registry entry for exacq RTSP Server.
- Double-click the exacqRTSP.reg file
- This will remove the integrations dependency on exacqVision Server automatically.