Remote Connections node not visible in ExacqVision Client

Some ExacqVision Client users report being unable to see the “Remote Connections” tab in some Environments. NOTE: This is typically an Operating System or Domain permissions issue. Products  Steps to Reproduce  In a restricted environment, or with a restricted user, launch the ExacqVision Client from the Desktop Icon, or folder. Expected Results  When signed in… Continue reading Remote Connections node not visible in ExacqVision Client

Remote Connectivity Fails to Connect to Switchboard

Description When enabling Remote Connectivity for an exacqVision Server on the Remote Connections page within the Client, the Connectivity Status column displays an error. Issue Examine the message displayed in the Connectivity Status column on the Remote Connections page or the exacqVision System Logs. Disabled: SBS: listener stopped 1-CANCELLED May be caused by missing frpc… Continue reading Remote Connectivity Fails to Connect to Switchboard

exacqVision Mobile – Getting Started & Server Connections

This video shows users how to connect to exacqVision Servers and manage Server connections.<br><br> Chapters:<br>00:00 Intro<br>00:25 Connecting to your first server<br>00:39 Connecting with an access code<br>01:12 Connecting using a URL<br>01:34 Quick View<br>02:05 Connecting to additional servers<br>02:22 Managing server connections<br> <br>

exacqVision – Remote Connections

exacqVision 24.09 introduces the Remote Connections feature. This video for system administrators discusses the benefits of using Remote Connections as well as creating access codes for mobile users. This feature can be used with exacqVision Mobile 24.09 and above.<br><br> Chapters:<br>00:00 Intro<br>00:33 Features of Remote Connections<br>00:48 Network architecture<br>01:54 Enable Remote Connectivity in the Client<br>02:17 Mobile Optimized… Continue reading exacqVision – Remote Connections

Accessing exacqVision from Tablets and Phones using the exacqVision Mobile App

Overview exacqVision Mobile receives live and recorded video from the exacqVision Server The exacqVision Mobile app allows you to use Apple or Android tablets and smartphones to view live video from an exacqVision Server, search for recorded video, and more. To access your exacqVision server over the internet from exacqVision Mobile, additional configuration may be… Continue reading Accessing exacqVision from Tablets and Phones using the exacqVision Mobile App

How to Determine if a Mobile User is Connected Through Remote Connections

Description The exacqVision Mobile application provides the ability to connect straight to the exacqVision Server service, without the use of the exacqVision Web Service, when using server version 24.09 and higher. This connection can be made directly or by means of the Remote Connections feature. This article instructs users on how to determine which method… Continue reading How to Determine if a Mobile User is Connected Through Remote Connections

Remote Connections

exacqVision Server and Client versions 24.09 introduce our Remote Connections feature. This added feature currently only supports exacqVision Mobile. Connections for the Desktop Client, Exacq Mobile 3, or Web Client remain unchanged. Products What benefit does Remote Connections provide? Why don’t I have to configure port forwarding? Traditionally, users outside of a LAN wishing to… Continue reading Remote Connections