Description An event, such as OS failure, requiring a reimage of your Exacq NVR may leave you with unlicensed exacqVision Server software. If you cannot locate a copy of the emailed license key from the time of purchase, or an exported copy of the .KEY file to use, what should you do? <br> Import from… Continue reading exacqVision License Recovery
Tag: Recovery
Refine Recovery Boot Loader Splash Screens
Description Definitions for exacqVision Server Recovery splash screens for systems using the refine boot loader. Product Solution Exacq systems have migrated to a new boot manager called refine. This new manager has a new look with the same and more functionality than the previous grub boot manager. The new splash screen is icon driven and… Continue reading Refine Recovery Boot Loader Splash Screens
Retail Key Image Release Highlights – 202108
August 27,2021 New and updated zip files are now available on the public website https://www.exacq.com/support/downloads/Username: guest Password: exacqvisionip Highlights: Introduced Ubuntu 20.04 (18.04 is now deprecatedUpdated field recovery instructions are packaged within the zip filesThe following motherboards do NOT support Ubuntu 20.04 and servers with these motherboards that need to be re-imaged must use Ubuntu 18.04/RETAIL1804-21.03.5.zipQ87MAH81-X1D180SD190SD290S… Continue reading Retail Key Image Release Highlights – 202108
System Recovery using on-board recovery partition
Exacq systems built after 10/17/2015 include a special partition to allow for quick and easy system restoration to factory default conditions. This recovery will only affect your operating system drive. <br> To start the Recovery, during system boot up, prior to loading the operating system, press the “S” key on your keyboard. You will be… Continue reading System Recovery using on-board recovery partition
Windows 7 (Non-Embedded) exacqVision Recovery Procedure
If you have a RAID system and no SSD or mSATA device, create the volume before proceeding: Press Alt-3 to enter the 3ware RAID BIOS.Select Non-recoverable Array with the space bar and press the Tab key.Navigate to Delete Unit and press Enter.Press Enter to confirm.Select all available drives by navigating to Direct Attached and pressing the space bar.Press the Tab key… Continue reading Windows 7 (Non-Embedded) exacqVision Recovery Procedure
Re-installing an exacqVision Capture Card Driver
Important Beginning 12/14/2021 extension of the SSA “Software Subscription Agreement” will be restricted on systems which have an eDVR capture board. In addition, starting with exacqVision Server version 22.06 the XDVPI plugin has been removed and systems where the plugin is present will be blocked from upgrading. In order to either extend the SSA or… Continue reading Re-installing an exacqVision Capture Card Driver