A-Series Desktop unit with Motherboard H110E1 is rebooting and stuck on the BIOS password page

Issue:- A-series Desktop unit is rebooting and stuck on the BIOS password page, And when checking in the BIOS, the system drive will be missing and needs to reboot to boot up to windows. Resolution:- There is an issue confirmed by the manufacturer that the new sound card that has been added to the A-Series… Continue reading A-Series Desktop unit with Motherboard H110E1 is rebooting and stuck on the BIOS password page

How to Disable/Enable exacqVision Watchdog Timer

Description  Built by Exacq “BBE” NVRs utilize a watchdog timer, which during normal operation is reset every second. If the watchdog timer has not been reset within 60 seconds it will trigger a system reboot. The assumption being that machine is in a bad state. For various troubleshooting reasons you may need to disable/enable the… Continue reading How to Disable/Enable exacqVision Watchdog Timer

Unexpected Throttling, Low Memory and Server Reboot

Description In exacqVision Server versions 21.09 and 21.12 if audio outputs or push to talk are used it can cause a slow memory leak every minute. This will eventually cause the server to throttle and eventually hang or reboot. Product Solution Upgrade exacqVision Server to RC 21.12.3 or higher, which contains enhancements which should resolve the… Continue reading Unexpected Throttling, Low Memory and Server Reboot

exacqVision Server crashes and/or triggers watchdog reboot on system with no page file

Affected platforms Windows <br> Symptom If a page file does not exist on a Windows-based exacqVision system, one or more of the following symptoms may be encountered: exacqVision Server watchdog log message found in the server log. For example, 7/5/2015 12:02:54 AM tDVRpi Warning tDVR 0 proc 1 err -21 watchdog expired at 2015-07-05 04:00:28… Continue reading exacqVision Server crashes and/or triggers watchdog reboot on system with no page file