Tag: Pixelated Video

Categories
Knowledge Support Cloudvue Cloudvue Gateway Support Categories Products

Cloudvue Gateway Video Tearing

Description 

The Force TCP option forces the video stream to be sent using TCP/IP.  This is recommended when live video is either displaying artifacts, video tearing, is heavily pixelated or a blue or green screen is being displayed.

Product 

  • Cloudvue Gateway

Solution

  • Login to Cloudvue
  • Select Live
  • Views > Video Devices > YOUR Cloudvue Gateway
  • Click the pencil Icon to edit the camera settings
  • Click the Video tab
  • Click Force TCP to enable
Categories
Knowledge Support Support exacqVision Client Categories Products

Issue in client with higher resolution cameras

When using a 4K camera with a resolution of 8192X1728 or 4096X864 the video is pixelated.

Changing the resolution of the camera to 2048X432 or lower shows the image unpixellated.

This will be fixed in the December quarterly Client release 21.12.X

**Observed on Axis Q3819-PVE**

Categories
Knowledge Support Support exacqVision Client Categories Products

Pixelated Video on Bosch ONVIF Cameras

If live video from a Bosch ONVIF camera displays pixelization in exacqVision Client, complete the following steps:

  1. Browse to the camera’s advanced mode Encoder Profile page.
  2. Ensure that IP is selected in the GOP Structure drop-down list.
  3. Ensure that the I-frame Distance slider is configured for a low number (10, for example).
  4. Ensure that I-frame Quality and P-frame Quality are set to Auto.

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Pixelated-Video-on-Bosch-ONVIF-Cameras.pdf