This video shows users how to connect to exacqVision Servers and manage Server connections.<br><br>
Chapters:<br>
00:00 Intro<br>
00:25 Connecting to your first server<br>
00:39 Connecting with an access code<br>
01:12 Connecting using a URL<br>
01:34 Quick View<br>
02:05 Connecting to additional servers<br>
02:22 Managing server connections<br>
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exacqVision 24.09 introduces the Remote Connections feature. This video for system administrators discusses the benefits of using Remote Connections as well as creating access codes for mobile users. This feature can be used with exacqVision Mobile 24.09 and above.<br><br>
Chapters:<br>
00:00 Intro<br>
00:33 Features of Remote Connections<br>
00:48 Network architecture<br>
01:54 Enable Remote Connectivity in the Client<br>
02:17 Mobile Optimized Streaming<br>
03:15 Creating access codes<br>
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Learn more about using the exacqVision Mobile app to search for, bookmark, and export recorded events.<br><br>
Chapters:<br>
00:00 Intro<br>
00:09 Searching For Recorded Events<br>
02:52 Creating Bookmarks and Cases<br>
05:31 Retrieving Bookmarks and Cases<br>
06:45 Exporting Recordings<br>
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This video takes a deep dive into general navigation, live viewing, and creating saved views in the all new exacqVision Mobile app.<br><br>
Chapters:<br>
00:00 Intro<br>
00:10 Live<br>
00:33 Quick View<br>
00:41 Editing Quick View<br>
01:17 Audio<br>
01:52 Creating and Editing Saved Views<br>
03:34 Navigating Between Views<br>
03:47 Focus View<br>
05:11 Devices Screen<br>
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Follow along with this video on using the exacqVision Mobile app to control PTZ cameras, dewarp fisheye cameras, and interact with the access control or intrusion detection systems integrated with your exacqVision Server.<br><br>
Chapters:<br>
00:00 Intro<br>
00:09 PTZ Control<br>
00:56 Dewarp<br>
02:24 Security Integrations<br>
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exacqVision Mobile receives live and recorded video from the exacqVision Server
The exacqVision Mobile app allows you to use Apple or Android tablets and smartphones to view live video from an exacqVision Server, search for recorded video, and more. To access your exacqVision server over the internet from exacqVision Mobile, additional configuration may be required depending on your network and the method chosen to connect.
exacqVision Server/Client 24.09 and above add the Remote Connections feature, found as a node on the left hand navigation tree of the desktop Client.
Administrators that Enable Remote Connectivity may generate single-use access codes to to provide to their users. The user enters this access code along with their exacqVision user credentials to connect.
NOTE: Before enabling Remote Connectivity, read the manual or view our user video to understand the Mobile Optimized Streaming component of this feature.
Using this connection method, no ports need to be configured for inbound traffic on your firewall, making setup easier. The server initiates outbound communication to our secure Remote Connectivity switchboard in the cloud. Note, that this method requires exacqVision to have internet access.
The mobile user does not need to know the URL and exacqVision facilitates adding multiple Servers to the app with a single access code. The Remote Connections feature also enforces TLS encrypted communication between the exacqVision Mobile app and the exacqVision Server.
Use of this method is covered in detail within the exacqVision Client User Manual, as well as in the exacqVision Remote Connections video in our Video Library.
If your users are only connecting from inside the same LAN as the exacqVision Server, there is no need to configure Remote Connections or Port Forwarding. Simply use the ‘Enter a URL instead’ link when adding the Server connection and enter the internal IP address of the exacqVision Server host machine.
For those administrators who prefer to use traditional methods, you may still configure your firewall to allow incoming connections.
The exacqVision Server listens for connections from exacqVision Mobile on port 8443 by default. This may be changed following the Changing the Mobile Listening Port for exacqVision Server article.
Mobile users will select the ‘Enter a URL instead’ link within the app when adding their Server connection, then enter the externally facing IP address of the site or hostname. If the port number has been customized using the article linked above they will add this to the end of the IP address or hostname.
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NOTE: This article is a reference for Legacy Exacq Mobile 3 users. Users capable of upgrading their exacqVision Server to version 24.09 and higher should refer to the article: Accessing exacqVision from Tablets and Phones using the exacqVision Mobile App on using the exacqVision Mobile app.
Exacq Mobile 3 receives live and recorded video from the exacqVision Web Service that is connected to the exacqVision recording application.
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The Exacq Mobile 3 app allows you to use Apple or Android tablets and smartphones to view live video from an exacqVision server, search for recorded video, and more. To access your exacqVision server over the internet from Exacq Mobile 3, additional configuration is required. The exacqVision Web Service must be installed and configured, and the web server must be accessible through the internet.
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The following steps provide an overview of the process required to deploy Exacq Mobile 3 in your environment:
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If you have completed these steps but you cannot see video from Exacq Mobile 3, perform the following troubleshooting steps until the issue is resolved:
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See also:
Exacq Software/Service Connections Diagram
Example Network Diagram for Dual NIC Systems
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