Categories
exacqVision Enterprise

Enterprise Manager’s “Root” group has special privileges

Description
If any user is a part of the “root” group in Enterprise Manager this grants that specific user special admin privileges regardless of what type of user OR user role that they are in.

In example..

If a user is tied to a user role where they cant seen specific cameras on a server but also belong to the root group, they will still be able to see those cameras.

Product
ExacqVision Enterprise Manager
Any Exacq brand NVR

Categories
Video Library Configuration exacqVision Client Categories Products

Users

Create user accounts on the system to control and know which users are active on your system. You may create user accounts from scratch or query a connected Active Directory/LDAP service to bring in an account from your directory. Establish login security rules to restrict times the user(s) may access the system, or create custom user privileges and permissions to control what they have access to see and do on the system.
Categories
Knowledge Support Support exacqVision Enterprise exacqVision Server

Automatic Import Fails with Temporary File Error

Description 

When attempting to automatically import systems from a URL on startup the import fails. 

Product 

  • exacqVision Server

Steps to Reproduce 

  1. From the exacqVision Client navigate to the Add Systems page (Configuration > Add Systems)
  2. Select the Import/Export Tab Enable Automatic Import
  3. Select either URL on Startup or Synchronize with exacqVision Enterprise Manager

Expected Results 

The system list is imported on startup 

Actual Results

The list is not imported and an error similar to the following which includes “Reason: Could not open local temporary file” displays. 

Solution

The currently logged in user does not have permissions to write to  %userprofile%/AppData/Local/Temp.  The system administrator will need to modify the users permissions to allow Read, Write and Delete privileges.