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exacqVision Server Linux x64 Support exacqVision Hardware

Some Exacq Ubuntu images may disable Unattended-Upgrades package features by default

Ubuntu’s unattended-upgrades commands and package features may not work as expected when using an Exacq Ubuntu image on ExacqVision hardware. By default on Ubuntu Exacq images, unattended-upgrades package features are purposely disabled from running due to the potential of losing video – and how the use of this feature cannot guarantee uptime of the ExacqVision Server software host.

This unattended-upgrades package is usually intended to install security updates automatically, by default, so that machines that are not proactively maintained do not become a liability.

For more information regarding ExacqVision’s stance on updating or upgrading operating systems on ExacqVision NVRs please see:
https://support.exacq.com/#/knowledge-base/article/5144

Product 

  • ExacqVision Server Hardware
  • ExacqVision Server Software
    Ubuntu Operating Systems only.

Step to Reproduce 

Schedule unattended-upgrades package features as listed by Ubuntu documentation.
See: https://ubuntu.com/blog/3-ways-to-apply-security-patches-in-linux

Notes:
The unattended-upgrades package is over a decade old, and is enabled by default on all currently supported versions of Ubuntu offered directly from Ubuntu. The ExacqVision image is configured differently, with this disabled as to prevent loss of video.

Expected Results 

Unattended-upgrades package features should work as expected when scheduled.

Actual Results 

Unattended-upgrades package features fail without dialogue.

Solution

1) Run the terminal commands below:

sudo apt-get -y install unattended-upgrades

sudo apt-get install apt-listchanges

sudo dpkg-reconfigure –priority=low unattended-upgrades

2) Create and/or edit the file at /etc/apt/apt.conf.d/10periodic and /etc/apt/apt.conf.d/20auto-upgrades with the following:

APT::Periodic::Enable “1”;

APT::Periodic::Update-Package-Lists “1”;

APT::Periodic::Download-Upgradeable-Packages “1”;

APT::Periodic::AutocleanInterval “1”;

APT::Periodic::Unattended-Upgrade “1”;

3) Run the following terminal commands:

systemctl unmask apt-daily.service

systemctl unmask apt-daily-upgrade.service

systemctl enable apt-daily.service

systemctl enable apt-daily-upgrade.service

4) sudo systemctl edit apt-daily-upgrade.service

Edit and Comment out “ExceStartPre=” line,

repeat this action for:

sudo systemctl edit apt-daily-upgrade.service

5) Run the following terminal command:

sudo systemctl daemon-reload

6) Run all of the following terminal commands in order listed:

systemctl enable apt-daily.timer

systemctl enable apt-daily-upgrade.timer

systemctl start apt-daily.timer

systemctl start apt-daily-upgrade.timer

systemctl start apt-daily.service

systemctl start apt-daily-upgrade.service

7) systemctl list-timers to see if the timers are active and when they run next

8) tail -n 100 /var/log/unattended-upgrades/unattended-upgrades.log to see if it ran at the time start service was ran

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ExacqVision stance on Operating System updates

The official stance of ExacqVision regarding security updates and auto-updates is they are off by default, because there is the potential risk of the NVR being rebooted during the update process which can stop video recording, so please plan accordingly!!!

ExacqVision cannot control the integrity of security patches or operating systems updates; therefore these off by default and leave it to the installation technician, IT staff or system owner to apply any updates or security patches to their ExacqVision Video Recorders.

Updating Windows Operating System Https://support.exacq.com/#/knowledge-base/article/5159

Updating Linux Operating System https://support.exacq.com/#/knowledge-base/article/5151