Password Strengthening

If this setting is enabled then it is possible with certain version of Server software, an API issue could occur. Specifically with the OVID plugin when integrating with S2.

Product

TESTED Version:
Client Version: “22.12.2.0”
Server Version: “22.12.5.0”
evOVID plugin version 1.1.12.123380

Steps to Reproduce

If the Password Strengthening and Augmented Authentication is enabled then OVID plugin will not allow the live views once it is enabled.

Enabled Strengthening.
In S2 if you go to live view, the video streaming box is “black” (i.e. no video).
Removed the Strengthening by reinstalling the software and the OVID worked successfully.

Expected Results

We should be able to utilize the Password Strengthening and maintain live views via integrations.

Actual Results

While enabled the OVID would not show live video in S2 integration.

Solution

We have verified using evOVID by upgrading evAPI is all that is needed to get the evAPI component of the integration working.

Tested versions:

evAPI v1.35.2.53326
evAPI v1.45.8.0
evAPI v1.47.15.0

In theory, any version past 1.35.2.53326 should resolve the issue.

AES-311
WORKAROUND:
To update the evAPI we can use a drag-in upgrade. Grab the DLLs from the zips (below) and copy them to the ‘bin’ subfolder of the OVID install location.

Internally, Support can obtain the latest evAPI public release here: https://artifactory.exacq.org/artifactory/evapi-local/1.47.x/master/15/

Updating server and web isn’t necessary to get OVID working in this case.

Integration Guide
https://dp0i6fzt6z37.cloudfront.net/wp-content/uploads/S2-Netbox-Integration-Guide.pdf

Fixed in Sept 2023 Release.

Get acquainted with the numerous server configuration settings available through the Configure System page in ExacqVision. The Configure System page features a large number of tabs to navigate between system settings. The System tab displays the license status, number of IP devices licensed for the system, the MAC address and serial number, and controls to enter or import the license key. Additionally, customize the system name, global control timeouts and choose to export system configuration for safe keeping or importing a backup configuration. Use the Date/Time tab to configure the server’s time settings, including whether or not to utilize an external NTP service. The Network tab is where you may configure the IP settings for the network interfaces on the system. Select between dynamically assigned IP addresses or static address and set any static IPs needed. Connect your ExacqVision system to an Active Directory or LDAP server to take advantage of managing user accounts from your directory service. Apply ExacqVision Server updates and view version and update information on the Update tab. Set user account security policy through the Security tab, including the ability to lockout users after a number of incorrect login attempts, lockout accounts after a number of inactive days, or force password expiration to require users to regularly change their login passwords.