Tag: Panasonic

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H265 Motion Detection Fails on Panasonic WV-S8531N

Description 

The Panasonic WV-S8531N fails to detect motion when using H265 option.

Product 

ExacqVision Server

  • Server 22.09

Steps to Reproduce 

  • Connect the Camera to Server 22.09 using camera FW 1.03 and set the schedule to record motion.
  • Set Camera to Motion recording schedule and use H265 Format.

Expected Results 

Motion is detected and video records.

Actual Results 

Motion is not detected and video is not recorded.

Solution

Updating firmware to S8531_202ES allowed the camera use Motion with H265 format on Server 22.09.

AES-146

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Knowledge Support Support Categories Products exacqVision Integrations

Panasonic Motion tab does not accept Default Motion Window

Panasonic model WV-SW458 Fisheye On Firmware 2.50 .
When setting up a new camera in the client and notice the motion window is not saving with the default motion window.

Work Around

Edit the motion window and delete any motion windows that exist. Then create a new motion window and draw the boarder of the motion window smaller than the boarder of the cameras field of view and apply. The motion window will save. If you use the default motion window and hit apply, the motion window will not save. It has to be a little bit smaller than the full boarder of the cameras FOV.

This will be in our 21.09 build release.

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Knowledge Support Support exacqVision Server Categories Products

Panasonic cameras OSD incorrect after Server time change

Issue:

After a Server time change of less that 60 seconds, Panasonic cameras may continue to show the OSD time incorrectly until the camera is disconnected/reconnected.

The stored video also contains the incorrect time-stamp. This means the searched video will be off by the amount of seconds that they system time changed.

Workaround:

Disconnect and reconnect the camera on the Add IP Cameras page.

Fixed In:

Dev 21.06.108
Expected in public release 21.09.

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Knowledge Support Support Categories Products exacqVision Integrations

Panasonic overrides smartcoding setting

Description

Panasonic plugin always default to “framerate” priority setting when connects to the camera. This overrides any other settings (VBR/VBR+SmartCoding/Best? Effort/Advanced? VBR) that the user might want to set through the camera web interface. This became an issue when Coca Cola has a need to set their cameras to VBR with SmartCoding? and was being override to “framerate” instead.


The fix is to allow the user to change the priority setting but maintain the recommended biterate with quality settings from the client. The expected change is listed in the table below.


Categories
Knowledge Support Support exacqVision Server

Panasonic Default Motion Window May Not Save Correctly

Issue

When configuring motion windows on Panasonic cameras, and clicking the Apply Defaults button in Client in order to create a default motion window that matches whole imager size, the window does not save.

Workaround

Manually draw a window within the video window boundaries.

Version Fixed

exacqVision Server versions 20.09.8 or higher

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Knowledge Support Support exacqVision Server Categories Products

Panasonic Camera Motion May Be Ignored

Issue

 When iVMD analytic support was added in exacqVision Server version 20.03.0, it caused motion data to be ignored from older or non-iVMD camera models.  Resulting in video not being recorded when using motion-based recording. 

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Workaround

 Use free-run recording or downgrade to exacqVision Server version 19.09

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Resolution

 Same for resolution 10pt

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Version Affected

exacqVision Server 20.03.0 thru 20.03.9

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Version Fixed

 exacqVision Server 20.03.10

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Knowledge Support Support exacqVision Server Categories

IP Plugin Overrides

The standard form for exacqVision camera addresses is as follows:

{host}{?parameter_1=value_1}…{?parameter_n=value_n}{#override_1=value_1}…{#override_n=value_n}

  • The host is required and must be in the format of an IPv4 address or FQDN (dot separated domain location).
  • The 1 or more name=value parameters are separated by ? and are optional. These are passed to the device.
  • The 1 or more name=value overrides are separated by # marks and are optional, but always last. These are passed to the plugin to modify plugin behavior.

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Overrides

PluginOptionUsage
ACTitransport=httpHTTP stream support for legacy platforms and user data
ACTitransport=rtspRTSP stream with separate metadata socket for motion/input trigger/video loss/etc.
Axiszoom=configBy default zoom only cameras support.
Axiszoom=operationForce zoom only operation and controls as part of PTZ and live view.
Axisblocksize=offOn by default, but could turn off blocksize in the RTSP session for some cameras with streaming issues.
Axistransport= {udp,tcp,rtsph,rtsphs}Transport overrides for use with Secure Streaming
Axistunnelport={1025-65535}Override for tunnel port when not the same as CGI port. Use as a workaround for only having 1 port input box/XML attribute.
Axistimestamp={server,trusted}Override timestamp to server time(server) for problem cameras or to camera adjusted by RTSP/RTCP per RFC(trusted)
Arecontnone
Dahuatransport= {udp,tcp,rtsph}Transport overrides for use with Secure Streaming
Dahuatimestamp = serverStamp with server time.
Dahuatimezone=cameraAllow camera to retain timezone when connected to exacq (do not push GMT as we normally do).
Dahuatimezone=utcpush GMT to device, this is also default if not provided.
Hikvisiontimestamp=rtpForce to camera timestamp without waiting for RTCP sync.
Hikvisiontransport={tcp,udp,rtsph,rtsphs}Transport overrides for use with Secure Streaming
Hikvisiongetparameter_override=trueNeeded for HQHI-SATA encoder to prevent stream interruption.
Hikvisionosd_override=offAllow camera time OSD to be displayed (when enabled on camera)
Hikvisiontimezone=cameraAllow camera to retain timezone when connected to exacq (do not push GMT as we normally do).
Hikvisiontimezone=serverPush GMT timezone to camera (because Illustra standard does NOT do this as default)
Hikvision1 timestamp=serverStamp with server time.
Hikvision1 timestamp=rtcpStamp with server time until sync with RTCP server report.
Hikvision1 support=legacySupport original CGI interface.
Hikvision1 support=isapiSupport ISAPI interface.
Illustra3transport=udpStream RTSP session with UDP protocol.
Illustra3zoom=operationForce zoom only operation and controls as part of PTZ and live view.
IllustraFlexnone
Illustranone
Ioimagenone
Ipxnone
IQEyenone
Onviftransport=udp1 TCP socket for RTSP and up to 6 UDP sockets for video, audio, and application data and their RTCP streams.
Onviftransport=rtsp1 TCP socket for RTSP with all other streams interleaved in it.
Onviftransport=httpDefault 2 TCP sockets for RTSP over HTTP over TCP. ( 1 long POST and 1 long GET )
OnvifProfile=xConnect to a specific profile number.
Onvifnat=1Support nNAT translation to WAN address.
Onviftimestamp=serverStamp with server time.
Onvifbank=xSelect 4 channel encoder banks.
Onvifhttp=1.0For Samsung SPE-100/400 that requires http1.0 for live555.
Onvifsupport=profile-sForce Profile-S implementation for cameras that do not fully support Profile-T.
Onvifevents=pull or streamSelect metadata event mode when the manufacturer option is ALL.
Onvifuse_caps={on,off}Use deprecated GetCapabilities for when GetServices is poorly implemented.
Onviftunnel_alive = auto,get_parameter,set_parameter,options,noneKeep alive mechanism during RTPS-over-HTTP, defaults to auto.
Panasonictransport=udpStream RTSP session with UDP protocol.
Panasonictimestamp=serverStamp with server time.
Pelcotransport=udpStream RTSP session with UDP protocol.
RTSPtransport=udpStream RTSP session with UDP protocol.
RTSPtransport={tcp,udp,rtsp,rtsph,rtsphs}All Transport overrides.
RTSPtimestamp=serverStamp with server time.
RTSPtimestamp=rtcpStamp with server time until sync with RTCP server report.
RTSPtimestamp=trustedStamp with cameras time adjusted by RTSP/RTCP per RFC.
RTSPstream=xSelect specific stream number.
RTSPtrack=xSelect specific track number.
RTSPtunnelport={1025-65535}Tunneling port replacing the :portnum on URL.
RTSPembed_port=*Forced RTSP URL format in tunnel.
RTSPhttp=1.0,1.1Forced RTSP URL version number.
RTSPbc_audio=supportedBackchannel audio out.
RTSPbc_samplerate=xxxxBackchannel sampling rate.
RTSPbc_samplesize=xxxxBackchannel sampling size.
RTSPbc_mode=tsBackchannel timestamp mode(duration(default)/timestamp using RTCP adjustment).
Samsungtransport={tcp,udp,rtsp,rtsph,rtsphs}Transport overrides for use with Secure Streaming
Samsungtunnelport={1025-65535}Tunneling port if different than one used for CGI.
Samsunghttp=1.0,1.1Fix for some older devices.
Samsungembed_port=*Fix Internal URL inside tunnel if needed.
Sanyonone
Sonytimestamp=serverStamp with server time.
StarDotnone
UDPnone
Vivoteksupport=legacyUse legacy API and support.
Vivoteksupport=onefwUse OneFW API and live555 stream.

1 The use of these overrides requires the use of IPv4 dotted address, FQDNs cannot be used.
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Override Definitions

OverrideDescription
transportStream session with the specified protocol { TCP | UDP }.
timestampStamp frames with server or camera time.
timezone{ UTC | camera | server } Determine if camera timezone is set to UTC+0, left as camera or set to that of server.
zoomOverride configuration or operation zoom function.
blocksizeOn by default, but could turn off blocksize in the RTSP session for some cameras with streaming issues.
profileConnect to profile number N; N is a number from 1 to the number of profiles supported by the camera.
natSupport NAT translation to WAN address.
bankSelect 4 channel encoder banks. N is 1 – number of banks, usually in set { 1 | 2 | 3 | 4}.
supportOverride support API. For example, used by Vivotek to support either legacy or oneFw.
streamSelect a specific stream ID for devices supporting multiple streams.
trackSelect a specific track for devices supporting multiple media tracks.
tunnelportWorkaround for our XML and GUI only giving us one box for port. Used if tunnel port is different than CGI and does not come from CGI.
embed_portValue does not matter. Forces RTSP URL inside tunnel to put port in the URI if it is default. A small selection of cameras need ip:554 even when in a tunnel over 80

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Categories
Knowledge Support Categories Products exacqVision Integrations

Unable to Connect to Panasonic Device with FW 1.03 or 1.10

Symptom:

Connection to Panasonic device is stuck in “Connecting” despite displaying the model and MAC address.

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Problem:

The following Panasonic devices were found to return an invalid image size when using firmware 1.03 or 1.10. 

  • WV-S1550L
  • WV-S2131L
  • WV-S2250L
  • WV-S2550L
  • WV-S8530N
  • WV-X8570N

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Solution:

Panasonic is planning to release a firmware update to address this issue.

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Unable-to-Connect-to-Panasonic-Device-with-FW-1.03-or-1.10-2.pdf
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Knowledge Support Support Categories Products exacqVision Integrations

Older Panasonic cameras cause Live555 server crash

There is a potential for discontinued cameras from Panasonic (i.e. WV-NS202A and WV-NW484) to cause the exacqVision server service to crash and thus reboot the system. This can be alleviated by:

  1. Disconnect the camera from the exacqVision Server through the exacqVision Client.
  2. Navigate to the camera’s webpage in Internet Explorer as Panasonic requires a pop-up window that works best in this browser.
  3. Navigate to Setup > Authentication Setup.
  4. Select the radial next to User Authentication to OFF. 
  5. Select SET.
  6. Connect the camera in exacq and make sure the system does not reboot once connected.

More information can be found on the DVR Trac under Panasonic Network Cameras. Since these cameras have been discontinued from Panasonic, there will most likely never be a firmware fix to address the authentication issue. 

Newer models with more recent firmware can use User Authentication, but this must be set to either “Digest” or “Basic” mode. 

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Older-Panasonic-cameras-cause-Live555-server-crash.pdf
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Knowledge Support Support Categories Products exacqVision Integrations

Panasonic 360-degree Network Camera Multistreaming

Panasonic 360-degree network cameras can send up to three streams to exacqVision. This includes one JPEG stream, and two H.264 streams. All three streams are configured on the same page in the camera’s web configuration page.


If you configure two additional streams on the camera in exacqVision Client, either the main stream or one of the secondary streams must be JPEG. If you select JPEG for the main stream, the secondary streams will automatically be H.264. Similarly, if you select H.264 for both the main stream and first secondary stream, the other secondary stream will automatically be JPEG.


NOTE: The Image Capture Mode and Image Capture Size selected on the camera’s configuration page for each stream will also be the mode and size used by exacqVision. If you select a PTZ mode for more than one stream, any PTZ functions performed on one PTZ stream will also be performed on the other PTZ stream. You cannot control PTZ separately on multiple streams from the same camera.

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Panasonic-360-degree-Network-Camera-Multistreaming.pdf