Categories
exacqVision Server Windows Knowledge Support Support exacqVision Server Products

TDVR8016E Output stops showing Video

Description

Server connected to a monitor via output form the Capture Card stops showing video on the monitor when updating to 23.09.

Product

Exacq Server 23.09

Steps to Reproduce

Output works on Server 23.06
Update to 23.09 and the Capture Card output stops showing any video on any spot monitors.

Expected Results

This should work.

Actual Results

Upon update to 23.09 the spot output off the Capture card stops showing video on the monitor.

Solution

Work Around Revert Software back to Server 23.06.

AES-735
This will be resolved in our March 2024 server release of 24.03.

Categories
Video Library Configuration exacqVision Client Categories Products

Audio Inputs and Outputs

For those with a desire to listen to audio or utilize two-way audio to speak to those on site, follow along to learn about configuring your ExacqVision audio inputs and outputs, whether they are analog devices connected directly to your server or IP devices connected across your network.