Tag: OSD

HD Live Option Causes 10 Second OSD Delay

Description When enabled the HD Live option intentionally buffers 10 seconds of video to ensure smooth playback. This is only applicable when viewing large tile or full screen views, small tile preview is not affected. NOTE: As a result of the buffering, the On-Screen-Display of the date and time (OSD) will lag real time by… Continue reading HD Live Option Causes 10 Second OSD Delay

GMT +08:00 Perth Time Zone  Off by 3 Hours

Description C2C cameras using a location that has a time zone set to (GMT +8) Perth are off by +3 Hours.  It has been determined that this is not an issue with Cloudvue software but with the cameras firmware. Platform Steps to Reproduce Expected Results Actual Results Work Around Camera Firmware Update Alternate Time Zone… Continue reading GMT +08:00 Perth Time Zone  Off by 3 Hours

Exacq Mobile 3 app does not allow cameras to show Time stamps OSD of the server time while in a different TIME ZONE than the recorder

Description  The Exacq Mobile 3 application does not show the OSD of cameras while the device is in a different time zone. Product  Exacq Mobile 3 application for both iPhone and Android. Expected Results  We should be able to account for when the Device is in a different time zone than the recorder while using… Continue reading Exacq Mobile 3 app does not allow cameras to show Time stamps OSD of the server time while in a different TIME ZONE than the recorder

Exacq Mobile 3 app OSD Time Stamps Not Properly Displayed

Description  Not all on screen display time stamps are displaying correctly on the Exacq Mobile 3 app. Product  Exacq Mobile 3 app, version 22.06.5.0 Steps to Reproduce  Expected Results  You should see time stamps regardless of the orientation of the device. Actual Results  If you flip the orientation of the device from vertical , to… Continue reading Exacq Mobile 3 app OSD Time Stamps Not Properly Displayed

Camera Settings

Nested in the configuration tree, beneath Camera Recording, is the list of all cameras connected to the system. Clicking on any of these cameras will display the settings page for that individual camera. From here, you have access to important settings, such as the camera name, configuring the optional on-screen display (OSD), picture settings, motion… Continue reading Camera Settings

Panasonic cameras OSD incorrect after Server time change

Issue: After a Server time change of less that 60 seconds, Panasonic cameras may continue to show the OSD time incorrectly until the camera is disconnected/reconnected. The stored video also contains the incorrect time-stamp. This means the searched video will be off by the amount of seconds that they system time changed. Workaround: Disconnect and… Continue reading Panasonic cameras OSD incorrect after Server time change