Tag: Optera

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Knowledge Support Support exacqVision Server Categories Products

Pelco plugin with Optera crashes server

Description

Pelco plugin with Optera crashes server. ExacqRtsp_lib getSdpValue function is used by Pelco Optera to get the dewarp information with the RTSP session. The camera fails to return sdp and the default return of the getSdpValue method is NULL in this case.

Line 1148 ExacqRTSPCommandHandler.cpp.

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Tested Version

  • exacqVision Server 7.9.39.102385

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Steps to reproduce

  1. Connect to Pelco Optera (00-04-7d-0d-e8-54)
  2. When this happened, the camera was connected to another server(not sure is the cause)

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Expected result

Server should not crash

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Actual result

Server crashes

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Categories
Knowledge Support Support Categories Products exacqVision Integrations

Pelco Optera supports Panomersive Uni-stream mode

Description

Pelco Optera is a multi-sensor 180/360 camera that provides panoramic views. We started supporting this model with r101894 dev build 7.9.32.101939 and officially in 8.0.0.102418 RC.

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Fix

The camera should be set to the “Panomersive Uni-stream” mode.

In the camera web page, got to the “System” tab and under “Optera Compatibility Mode”. Let the camera reboot and reconnect with our server. This would provide both mosiac and full views.

Note: Also required is client release 8.0 and above to dewarp the mosaic views. Camera should also have fw IMM12018-2.7.0.3.8360-A0.0 and above that fixed the two main issues.