Motion is not working for All ONVIF cameras on Exacq Server 24.06 & 24.09

Description Motion recording is not working on all ONVIF cameras with Exacq server version 24.06 & 24.09. Some analytics may not work on some brands. Product  Exacq server versions 24.06 & 24.09 Steps to Reproduce  Connecting ONVIF cameras or any supported brands via ONVIF to exacq server ver 24.06 or 24.09 and trying to trigger… Continue reading Motion is not working for All ONVIF cameras on Exacq Server 24.06 & 24.09

Pelco SMLE1-15V5-3h Motion Events are not Received by Exacq

Description  The Pelco SMLE1-15V5-3h does will not record or see last motion events in exacq client/ server.Both Firmware’s were tested and work with the override.4.80.0.24(F722c136)and fw 4.86.0.20(7a7d6563) Product  ExacqVision Server 24.03.7.0 – 24.09.4.0 Steps to Reproduce  Set up motion in the cameras gui for each head in the camera to enable motion events. Expected Results … Continue reading Pelco SMLE1-15V5-3h Motion Events are not Received by Exacq

ONVIF Cameras May Stop Recording Motion

Issue  Some ONVIF cameras report motion by means of a “pull-point” connection separate from the streaming video connection. If the camera unexpectedly closes the motion status connection, the server will retry the connection in order to reacquire motion status. When this happens, the corresponding server log messages will resemble:4/27/2020 02:59:38.464 AM     onvifnvcPI     Error     http://172.19.232.75:80/onvif/subscribe_service: pull point socket exception.4/27/2020… Continue reading ONVIF Cameras May Stop Recording Motion