Allibi Camera ALI-PZ40-UZAI PTZ is disabled by default on 23.06-24.03

Description  Cameras are not able to switch to Serial IP under Mechanical tab.Looking at the Onvif plugin the PTZ for the camera was set to “0”We could not enable it in the client. When attempting to set the serial to IP in the mechanical PTZ tab, it would flip back to the Serial Port to… Continue reading Allibi Camera ALI-PZ40-UZAI PTZ is disabled by default on 23.06-24.03

Correcting Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Description Prior  to the release of Cloudvue version 23.9 the error message “”Error:  Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif’” could appear  when trying to add cameras to a Cloudvue Gateway. This will be fixed with the release of 23.9.x. Products  Steps to Reproduce  Add a new camera either by scanning or by IP. Expected Results  Camera adds… Continue reading Correcting Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Description Prior to the release of Cloudvue version 23.9 the error message “”Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif’” could appear when trying to add cameras to a Cloudvue Gateway. This will be fixed with the release of 23.9. Products  Steps to Reproduce  Add a new camera either by scanning or by IP. Expected Results  Camera adds… Continue reading Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif