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Knowledge Support Support Categories exacqVision Webservice Products

Web Service event monitoring information not provided

Description

Retrieving event monitoring information from the web service is broken in 8.4. Currently, requests to eventmonitoring.web will return an empty profile list, independent of any configured event monitoring profiles.

Note: This directly affects the registration and receiving of push notifications in mobile.

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Version Introduced

  • exacqVision Web Service 8.3.14

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Platform

Web Service / All

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Steps to reproduce

  1. Make a request to eventmonitoring.web.

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Expected result

Call succeeds and the profiles key of the returned JSON is a populated array.

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Actual result

Call succeeds but the profiles key of the returned JSON is an empty array.

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Work Around

Up/downgrade to an unaffected version.

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Version Fixed

exacqVision Web Service 8.5.2