Categories
exacqVision Server

Arecont cameras are not recording motion on server version 22.12

Description:

Arecont cameras are not recording motion, and the motion tab is not showing on the cameras settings page

The name of the camera is changing to AVCoster-Contera

Resolution:

The fix for the issue has been implemented on Version 22.12.115

you can download the Server from the links below

Windows 64bit

https://support.exacq.com/#/file-manager/file/51aeec4a-1fd0-46e1-8e54-05343684e274/exacq-vision-server-22-12-115-0-x64-exe

Ubuntu 64bit

https://support.exacq.com/#/file-manager/file/1e73f452-bd4e-484a-a52a-aa60a06def9a/exacq-vision-server-22-12-115-0-x64-deb

Windows 32bit

https://support.exacq.com/#/file-manager/file/ec32127e-3c76-474d-a1da-839a2b615cc9/exacq-vision-server-22-12-115-0-x86-exe

Ubuntu 32bit

https://support.exacq.com/#/file-manager/file/c31c6c95-2422-4fa8-b637-a438ca842a34/exacq-vision-server-22-12-115-0-x86-deb

Categories
Knowledge Support Support Categories Products exacqVision Integrations

Infinova – Onvif not triggering motion

Description

When the Infinova camera is added there is no motion shown in the client

Product 

  • exacqVision Server
    • Onvif Plugin

Steps to Reproduce 

  1. Add Infinova camera to exacqVision Server
  2. Configure motion within exacqVision and/or camera
  3. Trigger motion

Expected Results 

Motion is triggered

Actual Results 

No Motion seen on Exacq

Solution

Add the following to the section to the onvif JSON file in the server configuration.

      {<br>
        "manufacturer": "Infinova",<br>
        "motion": {<br>
          "topic": [<br>
            {<br>
              "name": "VideoSource/MotionAlarm/",<br>
              "data": {<br>
                "name": "State",<br>
                "on": "true",<br>
                "off": "false"<br>
              }<br>
            }<br>
          ],<br>
          "configuration": {<br>
            "analytics": {<br>
              "name": "MyCellMotion"<br>
            },<br>
            "rule": {<br>
              "name": "MyMotionDetectorRule"<br>
            }<br>
          }<br>
        },<br>
        "analytics": {<br>
          "topic": [<br>
            {<br>
              "name": VideoSource/ImageTooBlurry/ImagingService",<br>
              "data": {},<br>
              "analytics_metadata": []<br>
            },<br>
            {<br>
              "name": "VideoSource/ImageTooDark/ImagingService",<br>
              "data": {},<br>
              "analytics_metadata": []<br>
            },<br>
            {<br>
              "name": VideoSource/ImageTooBright/ImagingService",<br>
              "data": {},<br>
              "analytics_metadata": []<br>
            },<br>
            {<br>
              "name": VideoSource/GlobalSceneChange/ImagingService",<br>
              "data": {},<br>
              "analytics_metadata": []<br>
            }<br>
          ]<br>
        },<br>
        "options": {<br>
          "createpullpoint-wsa-header": "true",<br>
          "event-type-for-motion-detection": "pull",<br>
          "event-type-for-input-trigger": "pull",<br>
          "backfill-supported": "true"<br>
        }<br>
      },<br>

<br>

Note: If upgraded this will be removed if it is not be fixed yet

Ticket – AES-20

<br>

Categories
Knowledge Support Support Categories Products exacqVision Integrations

GSD – Onvif Not Triggering Motion

*** INTERNAL USE ***

Description

exacqVision Server is not detecting motion from GSD cameras using the onvif plugin.

Product 

  • exacqVision Server 22.09
  • Onvif Plugin (onvifnvcpi.json)
  • GSD Cameras
    • D2F28IP5MP-L
    • D2FDA28IP5MP-L

Steps to Reproduce 

  • Add GSD camera to exacq server
  • Configure motion on exacq and/or the camera
  • Trigger motion

Expected Results 

  • Motion is detected in exacqVision

Actual Results 

  • Motion is not triggered in exacqVision

Solution

WARNING – This is temporary and will not survive an upgrade of exacqVision Server Software

Modify the “options” section for “manufacturer”: “GSD” in the onvifnvcpi.json

Before Change
After Change

Note: See AES-69 for additional information