“Needs Prep” Seen On Hardware or Volume tabs

Description  A few Customers have seen Needs Prep in the Exacq Client on the Storage Page under Volume and Hardware. The Drive Tab drives will all show healthy. The only issue seen is a false negative indicating that the Unit 1 c0/v0 shows “Needs Prep”, seen below. None of the drives listed under Unit 1… Continue reading “Needs Prep” Seen On Hardware or Volume tabs

Windows 7 Hard Drive Unexpectedly Shows Needs Prep

Description  We have seen cases on NVRs running Windows 7 where a  drive has been working properly and was not just replaced that the status incorrectly shows Needs Prep Product  Steps to Reproduce  Within the exacqVision Client navigate to Configuration> YOUR Server > Storage > Hardware Tab Expected Results  All drives listed are high-lighted in… Continue reading Windows 7 Hard Drive Unexpectedly Shows Needs Prep