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Checking Your Case Status

Did you know that you can check the status of cases you created within the Exacq Support Portal?

After logging into the Exacq Support Portal, open the Support menu. Select My Cases from the menu.

A list of cases that appears will list the status of the case as open or closed. Further details can be found for specific cases by clicking the View Details link.

NOTE: Cases shown are only those where your logged in user account is assigned to the case.

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