Factory resetting the bios for G-Series Micro

IMPORTANT: This article reflects G-Series Micros built prior to mid-2024. To factory reset the bios for G-Series Micro, you need to follow these steps:- 1-Unplug power cable from the Unit 2-Remove the 4x Phillips Chassis screws 3-Remove bottom and top cover 4-Remove the RAM stick 5-Plug in power cable (should turn on automatically), and Wait… Continue reading Factory resetting the bios for G-Series Micro

Updating Supermicro C7Q67 Motherboard Firmware

A small percentage of exacqVision systems with Supermicro C7Q67 motherboards installed have been found to exhibit widely fluctuating network performance and then lock up. The problem is known to occur only on systems containing Supermicro C7Q67 motherboards with the BIOS firmware version 1.0b. These motherboards are found mostly in 2U exacqVision A Series and Z series servers.… Continue reading Updating Supermicro C7Q67 Motherboard Firmware

Audio from motherboard sounds “choppy”

Description Users report “choppy” audio from motherboard audio outputs on Linux-based systems. <br> Affected platforms exacqVision Server 5.8 to 7.2.3, on Linux systems <br> Symptom Sound quality of audio coming from motherboard sounds “choppy”. <br> Workaround No workaround <br> Resolution Update to exacqVision Server 7.4.0.89244 or higher

Motherboard audio continues to play even after disabling the audio channel

Description Audio coming from outputs on motherboard continues to play even after disabling the audio channel. <br> Affected platforms exacqVision Server 5.8 to 7.2.3 <br> Symptom Motherboard audio continues to play the buffered sound on the output port even after the port is disabled from exacqVision client. <br> Workaround Restart the exacqVision service <br> Resolution… Continue reading Motherboard audio continues to play even after disabling the audio channel

Motherboard drives displaying “Red” on Storage Hardware tab

Description Motherboard drives (including OS SSD) displaying “Red” on Storage Hardware tab <br> Platform Windows A-Series with HBA (more than 4 drives) <br> Steps to reproduce Shut down the Exacq server and remove power Note: Removing the power is the key part, just a normal shutdown will not produce this issue. <br> Expected result All… Continue reading Motherboard drives displaying “Red” on Storage Hardware tab