Tag: Motherboard Audio

Categories
Knowledge Support Support exacqVision Server Categories Products

Audio from motherboard sounds “choppy”

Description

Users report “choppy” audio from motherboard audio outputs on Linux-based systems.

<br>

Affected platforms

exacqVision Server 5.8 to 7.2.3, on Linux systems

<br>

Symptom

Sound quality of audio coming from motherboard sounds “choppy”.

<br>

Workaround

No workaround

<br>

Resolution

Update to exacqVision Server 7.4.0.89244 or higher

Categories
Knowledge Support Support Categories exacqVision Webservice Products

Motherboard audio continues to play even after disabling the audio channel

Description

Audio coming from outputs on motherboard continues to play even after disabling the audio channel.

<br>

Affected platforms

exacqVision Server 5.8 to 7.2.3

<br>

Symptom

Motherboard audio continues to play the buffered sound on the output port even after the port is disabled from exacqVision client.

<br>

Workaround

Restart the exacqVision service

<br>

Resolution

Update to exacqVision Server 7.4.0.89244