Tag: Monitor

Categories
Knowledge Support Support Categories exacqVision Hardware

Enabling both HDMI and VGA via the BIOS

Description 

How to configure an ASRock system board if HDMI Output has been lost and both HDMI & VGA monitors are being used.  

Product 

  • ASRock H110E1 system board

Steps to Reproduce 

  • Connect a monitor to the HDMI connector
  • Connect a 2nd monitor into the VGA connector 

Expected Results

Both monitors display video 

Actual Results

Video is lost on both monitors 

Solution

  • Reboot the system and enter BIOS by pressing F2 prior to booting into the OS
  • Navigate to Advanced > Chipset Configurations
  • Ensure the Primary Graphics Adapter is set to PCI Express 
  • Scroll down to and enable the IGPU Multi-Monitor option
  • Exit and save settings 
Categories
Knowledge Support Support exacqVision Client exacqVision Server

Configuring Multiple Monitors on Ubuntu Linux   

Title

exacqVision – Configuring Multiple Monitors on Ubuntu Linux   

Description 

If multiple monitors are attached you have the option to either mirror, show the same image on all monitors or extend the desktop.  Configuration is done within the OS settings.  

Product 

  • Ubuntu Linux
  • exacqVision

Solution

  • Login to the OS as an admin
  • Locate and select System
  • Select Control Center 
  • Select Displays
  • check/uncheck “Same image on all monitors” to mirror or extend the desktop (wording varies based on OS version)
  • When satisfied click Apply system-wide 
  • Note: Clicking Apply only applies the change to the current user.  Select Apply system-wide to apply to all OS users. 
Categories
Knowledge Support Support exacqVision Server Categories exacqVision Hardware Uncategorized

System will not post without monitor attached

These files are only to be ran on ExacqVision Servers with the following Motherboards.

DO NOT try to run it on your machine or it will cause issues!!!

With the rise of new HIPPA requirements regarding patient information potentially being exposed on systems, a lot of customers are choosing to run their NVR’s Headless (no monitor attached). Running a Windows or Linux based System without a monitor attached on the following motherboards will cause the system not to boot.

  • H110E
  • H410
  • 1313
  • X1313
  • C236

There is a work around for it: Download the appropriate file for their OS and install it…

YOU MUST BE THE ONE TO DOWNLOAD IT AND INSTALL IT. DO NOT GIVE THIS KB TO CUSTOMER AND BAIL!!

Linux: http://artifactory.exacq.org/artifactory/seg-local/exacqdeploy/21.09.x/master/108/exacqdeploy_21.09.108.0_all.deb

Windows: http://artifactory.exacq.org/artifactory/seg-local/headlessboot-remediation/21.12.0/none/Enable-Headlessboot.exe

  • Attach Monitor back to the system
  • Boot system back up
  • Boot all the way in to Windows or Linux and then reboot
  • Unplug the monitor during the reboot process
  • DO NOT change anything else or your system will not boot!!!

Trac:23280 https://trac.exacq.com/DVR/ticket/23280

Categories
Knowledge Support Documentation Support exacqVision Client Products

Does the ExacqVision Client Support Multiple Monitors?

Yes, ExacqVision Client supports multiple monitors. We have tested up to four VGA monitors from a single workstation.

Typically, a user will run one instance of the ExacqVision Client per monitor. Because decompressing video is CPU-intensive, we recommend one core per Client for the best user experience. To drive up to four VGA monitors, we recommend an Nvidia T1000 graphics card. For always-on, higher end multi-monitor displays consider the Nvidia RTX A-2000 up to the Quadro GV100 discrete graphics cards.

The Nvidia P2000 has been tested running the ExacqVision Client with VGA and DVI monitors up to 1920×1200 resolution.

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