Description After opening the application if the panels are cleared before a server initialization fails the panels are repopulated. <br> Version introduced <br> Platforms Mobile – All <br> Steps to reproduce On Exacq Mobile 3 <br> On Browser <br> Expected result The panel(s) remain cleared <br> Actual result The panel(s) are repopulated <br> Workaround Clear… Continue reading Panels repopulate after clearing on server initialization failure
Tag: Mobile
Exacq Mobile 3 User Manual
Exacq Mobile 3, version 9.2 May Force Re-Login
Symptom: Exacq Mobile 3, version 9.2, forces user to re-login to server. <br> Problem: If a mobile user is connected to an exacqVision Server that is on a non-default port (22609), when updating to 9.2 the information stored for that server will be reset. This includes the following: <br> Solution: This is a one-time issue.… Continue reading Exacq Mobile 3, version 9.2 May Force Re-Login
Exacq Mobile 3 Microphone Support
Microphone support, for sending audio from your device to an exacqVision Server, was added in Exacq Mobile 3, version 8.4. All installations of Exacq Mobile 3 acquired from Google Play and the Apple App Store support sending audio to an exacqVision Server. <br> Important Note To send audio to an exacqVision Server using the mobile… Continue reading Exacq Mobile 3 Microphone Support
Right swipe navigation in Exacq Mobile 3
Description In 7.5.2 and newer builds of Exacq Mobile 3, the navigation drawer will be able to be opened from most pages in the app by swiping right on the page. The following pages will not have the ability to swipe right due to technical reasons:– Documentation– Support– Contact Support– About <br>
Configuring exacqVision to Send Text Message Notifications
exacqVision servers can send automated text messages through an e-mail gateway server as configured on the Notifications page. Message and data rates may apply depending on the carrier and contract. To configure a text message notification, complete the following steps: <br> CarrierCountryGateway AddressAT&TUSAnumber@txt.att.net (SMS)AT&TUSAnumber@mms.att.net (MMS)AirtelIndianumber@airtelap.com (SMS)BoostUSAnumber@smsmyboostmobile.com (SMS)ClaroPuerto Riconumber@vtexto.com (SMS)OrangeUKnumber@orange.net (SMS)OrangeNetherlandsnumber@sms.orange.nl (SMS)TIMItalynumber@timnet.com (SMS)T-MobileUSAnumber@tmomail.net (SMS and MMS)T-MobileGermanynumber@t-mobile-sms.de… Continue reading Configuring exacqVision to Send Text Message Notifications
Accessing exacqVision from Tablets and Phones using the Exacq Mobile 3 App
NOTE: This article is a reference for Legacy Exacq Mobile 3 users. Users capable of upgrading their exacqVision Server to version 24.09 and higher should refer to the article: Accessing exacqVision from Tablets and Phones using the exacqVision Mobile App on using the exacqVision Mobile app. Exacq Mobile 3 receives live and recorded video from… Continue reading Accessing exacqVision from Tablets and Phones using the Exacq Mobile 3 App
What type of video does the exacqVision Web Service transmit?
The codec used to transmit video will depending on the plugin used. In many cases the exacqVision Web Service performs transcoding and transmits a compressed JPEG stream of images to the Web Client or Exacq Mobile 3 app. Some plugins are capable of forwarding the H.264 stream without the need to transcode. <br>