This video shows users how to connect to exacqVision Servers and manage Server connections.<br><br>
Chapters:<br> 00:00 Intro<br> 00:25 Connecting to your first server<br> 00:39 Connecting with an access code<br> 01:12 Connecting using a URL<br> 01:34 Quick View<br> 02:05 Connecting to additional servers<br> 02:22 Managing server connections<br>
exacqVision 24.09 introduces the Remote Connections feature. This video for system administrators discusses the benefits of using Remote Connections as well as creating access codes for mobile users. This feature can be used with exacqVision Mobile 24.09 and above.<br><br>
Chapters:<br> 00:00 Intro<br> 00:33 Features of Remote Connections<br> 00:48 Network architecture<br> 01:54 Enable Remote Connectivity in the Client<br> 02:17 Mobile Optimized Streaming<br> 03:15 Creating access codes<br>
Follow along with this video on using the exacqVision Mobile app to control PTZ cameras, dewarp fisheye cameras, and interact with the access control or intrusion detection systems integrated with your exacqVision Server.<br><br>
Learn to use exacqVision Mobile’s Event Monitoring feature to receive notifications on events. View our separate video on creating Event Monitoring profiles using the exacqVision Client.
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A quick introduction to get started with the exacqVision Mobile app for those users just getting started. We also feature several other videos on exacqVision Mobile covering its use and each feature in greater depth.
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exacqVision Mobile receives live and recorded video from the exacqVision Server
The exacqVision Mobile app allows you to use Apple or Android tablets and smartphones to view live video from an exacqVision Server, search for recorded video, and more. To access your exacqVision server over the internet from exacqVision Mobile, additional configuration may be required depending on your network and the method chosen to connect.
Connection Option 1 – Remote Connections
exacqVision Server/Client 24.09 and above add the Remote Connections feature, found as a node on the left hand navigation tree of the desktop Client.
Administrators that Enable Remote Connectivity may generate single-use access codes to to provide to their users. The user enters this access code along with their exacqVision user credentials to connect.
NOTE: Before enabling Remote Connectivity, read the manual or view our user video to understand the Mobile Optimized Streaming component of this feature.
Using this connection method, no ports need to be configured for inbound traffic on your firewall, making setup easier. The server initiates outbound communication to our secure Remote Connectivity switchboard in the cloud. Note, that this method requires exacqVision to have internet access.
The mobile user does not need to know the URL and exacqVision facilitates adding multiple Servers to the app with a single access code. The Remote Connections feature also enforces TLS encrypted communication between the exacqVision Mobile app and the exacqVision Server.
Use of this method is covered in detail within the exacqVision Client User Manual, as well as in the exacqVision Remote Connections video in our Video Library.
Connection Option 2 – Inside LAN
If your users are only connecting from inside the same LAN as the exacqVision Server, there is no need to configure Remote Connections or Port Forwarding. Simply use the ‘Enter a URL instead’ link when adding the Server connection and enter the internal IP address of the exacqVision Server host machine.
Connection Option 3 – Port Forwarding
For those administrators who prefer to use traditional methods, you may still configure your firewall to allow incoming connections.
Mobile users will select the ‘Enter a URL instead’ link within the app when adding their Server connection, then enter the externally facing IP address of the site or hostname. If the port number has been customized using the article linked above they will add this to the end of the IP address or hostname.
The most recent release of the exacqVision Mobile app represents a departure from the previous functionality of Exacq Mobile 3. Previous versions of the mobile app connected to the exacqVision Web Service. The Web Service acted as a client to the Server, passing video between the server and mobile app.
Changes in the architecture of the exacqVision Server along with a mobile app rewritten from the ground up now allow the mobile app to connect directly to the exacqVision Server.
The exacqVision Web Service will continue as a product but will no longer be needed for those using the exacqVision Mobile app. When installing the exacqVision Server Bundle users may opt not to install the Web Service. Deployments which will still require the Web Service will be those in which users use the Web Browser Client, cannot update the exacqVision Server to a version supporting this, or which rely on the evWebAPI for integrations.
When using the exacqVision Mobile app with the release of exacqVision Server 24.09 or higher, the exacqVision Mobile app will connect directly to the exacqVision Server service rather than require the intermediary exacqVision Web Service.
By default the service will listen for incoming mobile app connections on port 8443. This may be manually changed by the system administrator to accommodate network needs when needed.
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Product
exacqVision Server, version 24.09 and above
exacqVision Mobile, version 24.09 and above
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Steps
Log into the system running the exacqVision Server instance with administrative privileges.<br><br>