Remote Connections node not visible in ExacqVision Client

Some ExacqVision Client users report being unable to see the “Remote Connections” tab in some Environments. NOTE: This is typically an Operating System or Domain permissions issue. Products  Steps to Reproduce  In a restricted environment, or with a restricted user, launch the ExacqVision Client from the Desktop Icon, or folder. Expected Results  When signed in… Continue reading Remote Connections node not visible in ExacqVision Client

Mechanical PTZ tab will not show up for Samsung cameras

When updating ExacqVision Server straight to 21.03 from a version prior to 9.8 the mechanical PTZ tab disappears. On the previous version below 9.8, update to ExacqVision Server 19.12 and verify the mechanical PTZ tab is there. Then update to ExacqVision Server 21.03 and verify the mechanical PTZ tab is there. If it is not,… Continue reading Mechanical PTZ tab will not show up for Samsung cameras