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Knowledge Support Support exacqVision Hardware

LSI Storage Authority (LSA) Internal FAQ

Title

LSI Storage Authority (LSA) Internal FAQ

Description

The LSI Storage Authority (LSA) is a web-based application that enables you to monitor, maintain, troubleshoot, and configure the Broadcom® MegaRAID products.  This is a repository of links, documents and questions pertaining to LSI Storage Authority “LSA” software.

** Intended For Internal Use Only **

Product

  • MegaRAID
  • LSI Storage Authority (LSA)

Knowledge Base Articles


  • #10521
  • Creating a MegaRAID Virtual Drive Using LSA (LSI Storage Authority)
  • #10513
  • Deleting a MegaRAID Virtual Drive Using LSA (LSI Storage Authority)
  • #10681
  • Expanding a MegaRAID Virtual Drives Capacity using LSA  – Empty Slots Available
  • #10632
  • Import or Clear Foreign Configurations Using LSA (LSI Storage Authority)
  • #7255
  • Installation Screenshots LSA (LSI Storage Authority) – Windows
  • #10624
  • Managing Physical Drives using LSA (LSI Storage Authority)
  • #11088
  • MegaRAID Definitions and Drive States
  • #9993
  • Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux
  • #7236
  • Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows
  • #10606
  • Resizing a Partition on Ubuntu Linux
  • #10667
  • Resizing a Partition on Microsoft Windows
  • #10544 
  • Silencing a MegaRAID Alarm Using LSA (LSI Storage Authority)

    Documents


    LSA-LSI-Storage-Authority-Software-User-Guide-v2.2-November-11-2021.pdf
    Categories
    Knowledge Support Support Categories exacqVision Hardware Uncategorized

    Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux

    Title

    Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux

    Description

    MSM has been found to have some exposure to CVE-2021-44228, the Apache Log4j remote code execution vulnerability, see statement from Broadcom Log4j2 Exposure (CVE-2021-44228).   As a result you may be able to replace MSM with LSA on a Windows machine using the following instructions.

    Product

    • MegaRAID 92xx Series RAID Controllers
    • MegaRAID 93xx Series RAID Controllers
    • Ubuntu 16.04 LTS and Earlier
    • Ubuntu 18.04 LTS
    • Ubunutu 20.04 LTS

    Prerequisites 

    First determine which version of Ubuntu the NVR is currently running using Knowledge Base Article #9996 “How to Identify the Current Linux OS Version”

    Next identify the RAID controller model using Knowledge Base Article #7244 “How to Identify the MegaRAID Controller Model on an exacqVision Server”

    Ubuntu 16.04 LTS or earlier Operating Systems

    Broadcom has not provided an LSA version for 16.04 LTS or older versions of Ubuntu.

    • If possible, Re-image using Ubuntu 18.04 or 20.04 LTS
    • See exacqVision Field Recovery Instructions to see if your system meets the criteria for an update. 
    • If re-image is not possible then use the first option listed in the 92xx series RAID Controllers section below. 

    92xx series RAID Controllers

    Machines with 92xx series RAID controllers have the following options.

    • Uninstall MSM
      • Manage the array using the BIOS available on boot
      • Manage the array using storcli
    • Update MSM
      • Software, instructions, and support for your particular controller card are provided by the card Manufacturer, Broadcom
      • Information is available at https://www.broadcom.com/support/download-search (Legacy Products > Legacy RAID Controllers)

    93xx series RAID Controllers

    For Machines with 93xx series RAID controllers MSM can be  replaced with LSA using the following instructions.

    Objectives

    • Uninstall MSM
    • Install LSA
    • Update Desktop Icon
    • Configure/ Restart LSA
    • Verify LSA can be accessed and login is working
    • Verify Storage information in exacqVision client is correct and video is being recorded

    Uninstalling MSM

    • Double-click the Terminal icon on the desktop
    • Elevate to root using sudo -i 
    • Remove the MSM package using dpkg -r 
    • Ensure that the dpkg command completes with no errors.
    • Close the Terminal window
    Example removing MSM


    Install LSI Storage Authority (LSA)

    • Download and save LSA from https://docs.broadcom.com/docs/007.020.014.000_LSA_Linux-x64.zip
    • The LSI website will require reading a download agreement, (scrolling down to the bottom of the agreement), clicking an acknowledgement checkbox, then clicking the “I Agree” button
    • Once downloaded,  close Firefox
    • On the desktop double-click the Computer icon.
    • Select Downloads, locate and right-click on the LSA zip file and select extract here
    • Right-click the newly created x64 folder and select Open as Administrator
    • A caution window may appear, click OK to continue
    • Enter the Administrator Password and click Authenticate
    • Click File menu and Select Open in Terminal
    • In the terminal window type ./install_deb.sh and press Enter
    • The License agreement (EULA) will be displayed
    • Type Y to accept the License Agreement then press Enter
    • Type 1 to choose “Since last shutdown” and press Enter
    • Type to choose “Standalone” and press Enter
    • Type 2463 for Web Server port and press Enter
    • Type 9000 for LSA Port and press Enter
    • Type Y and press Enter to install openslp
    • When you see “LSA installation successful” the install is complete
    • Close the Terminal window

    Edit the Desktop Icon 

    • Right-click on the MSM desktop icon and select properties 
    • Change these fields to the following:
      • Name: LSA
      • Command: /opt/lsi/LSIStorageAuthority/startupLSAUI.sh
      • Comment: LSI Storage Authority
    • Click Close

    Modify LSA.conf 

    • Double-click the Computer icon on the desktop to open a new file explorer.
    • Select File System
    • Navigate to /opt/lsi/LSIStorageAuthority/conf
    • Click the File menu and select Open as Administrator
    • Enter the Administrator Password and click Authenticate
    • In the explorer windows labeled conf (as superuser)  double-click on LSA.conf to open it for editing
    • Line 189 should read “full_access_groups = root”
    • Append “, adm” to this line so it now reads “full_access_groups = root, adm”
    • Click Save and close the file

    Restart LSA Service

    • Double-click the Terminal icon on the desktop
    • Type sudo service LsiSASH restart
    • Wait for the command to complete, it will take 20-30 seconds
    • Close the Terminal Window 
    Example restarting LSA Service

    Verify desktop icon

    • Double-click the LSA desktop icon to launch LSA in the browser
    • Log in to LSA using Administrator credentials.

    Verify Storage

    • Open the exacqVision Client 
    • Navigate to the Hardware tab on the Storage page (Configuration > YOURSERVER > Storage > Hardware tab)
    • Select Tree and verify the RAID Controller, the Unit (Virtual Drive) and the Ports (Physical Drives) are present. 
    • If possible verify video is being recorded and can be played back by searching to using exacqReplay
    Categories
    Knowledge Support Support exacqVision Server exacqVision Hardware

    LSI Storage Authority (LSA) Installation Screenshots – Windows

    Title

    LSI Storage Authority (LSA) Installation Screenshots – Windows

    Description 

    LSI Storage Authority v007.019.006.00 Windows installation screenshots.

    Product 

    MegaRAID

    Solution

    Categories
    Knowledge Support Support exacqVision Server exacqVision Hardware

    How to Identify the MegaRAID Controller Model on an exacqVision Server  

    Title

    How to Identify the MegaRAID Controller Model on an exacqVision Server  

    Description 

    For various reason you may need to determine the model number of the RAID Controller Card.   

    Product 

    • exacqVision Server
    • MegaRAID    

    Solution

    From the exacqVision Client

    • Navigate to Configuration > YOURSERVER > Storage > Hardware Tab 
    • The model should be listed under RAID Controllers

    Windows Using Device Manager 

    • Press Windows Key + R
    • Type devmgmt.msc in the run box and select OK
    • Locate and expand Storage controllers 
    • Right-Click on the MegaRAID entry and select properties

    Windows Using storcli 

    Open a Command Prompt as Admin and run 

    "c:\Program Files (x86)\MegaRAID Storage Manager\storcli.exe" /c0 show all | findstr Model

    Linux Using storcli

    Open Terminal and run the following command 

    sudo storcli /c0 show all | grep Model
    Categories
    Knowledge Support Support exacqVision Server exacqVision Hardware

    Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows

    Title

    Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows

    Description 

    MSM has been found to have some exposure to CVE-2021-44228, the Apache Log4j remote code execution vulnerability, see statement from Broadcom Log4j2 Exposure (CVE-2021-44228).   As a result you may be able to replace MSM with LSA using the following instructions.  

    Product 

    • MegaRAID 92xx Series RAID Controllers
    • MegaRAID 93xx Series RAID Controllers
    • Windows 10 (x64)
    • Windows Server 2016 (x64)
    • Windows Server 2019 (x64

    Solution

    Identify the controller using Knowledge Base Article #7244 “How to Identify the MegaRAID Controller Model on an exacqVision Server”


    92xx series RAID Controllers 
    Machines with 92xx series RAID controllers have the following options.

    • Uninstall MSM 
      • Manage the array using the BIOS available on boot
      • Manage the array using storcli
    • Update MSM 

    93xx series RAID Controllers
    For Machines with 93xx series RAID controllers MSM should be replaced with LSA.

    Objectives

    • Uninstall MSM
    • Install LSA (See KB #7255 “LSI Storage Authority (LSA) Installation Screenshots – Windows”)
    • Copy storcli.exe and storcli64.exe
    • Restart exacqVision server
    • Verify LSA can be accessed and login is working
    • Verify Storage information in exacqVision client is correct

    Uninstalling MSM

    • Press the Windows key on keyboard to open the Start menu
    • Locate and select MegaRAID Storage Manager
    • Expand and select Uninstall
    • Confirm that you want to remove MegaRAID Storage Manager
    • Right click on MegaRAID Manager icon on desktop and click “Delete”

    Install LSI Storage Authority (LSA)

    • Download LSA from https://docs.broadcom.com/docs/007.019.006.000_LSA_Windows.zip
    • LSI website will require reading a download agreement, (scrolling down to the bottom of the agreement), clicking an acknowledgement checkbox, then click “I Agree” button
    • Once downloaded, unzip the file and open the resulting folder
    • You may see another zipped file. If so unzip that and open the resulting folder
    • Double click the setup.exe to begin the install process.
    • You will see a request to install OpenSLP, click Next
    • Check or tick “I accept the terms of the license agreement” and click Next
    • Choose Typical installation button
    • Click Install
    • Click Finish
    • At this time you may be prompted to install one or two other VC++ Redistributables. Click Next, OK, or Install if so
    • The InstallShield Wizard for LSI Storage Authority will appear. Click Next
    • Select “I accept the terms of the license agreement” and click Next
    • Customer Information, leave as default (Windows User and blank), click Next
    • Destination Folder, leave default and click Next
    • Select Standalone, click Next
    • Port configuration, leave default values of 2463 and 9000 for Webserver and LSA Server respectively. Click Next
    • Congifure Range of Events to Generate Alert Notifications, tick Since Last Shutdown
    • Ready to Install, click Install
    • When InstallShield Wizard is complete, click Finish
    • LSA is now installed

    Copy storcli.exe and storcli64.exe

    • From either C:\exacqSoftware\storcli\ or C:\exacqscripts\storcli\
    • To: C:\Program Files (x86)\MegaRAID Storage Manager\

    Restart the exacqVision Server Service 

    • Press Windows Key+R, type services.msc in the run box and press enter 
    • Find exacqVision Server and select restart 

    Verify LSA Access

    • Double click the Launch LSA Icon on the desktop 
    • Enter username and password  Note: Windows credentials should be used and select Sign In
    • You should now be on the LSI Storage Authority landing page 

    Verify Storage information in the exacqVision Client 

    • Open exacqVision Client
    • Navigate to Storage (Configuration > YOUR SERVER > Storage 
    • Check Drive Configuration under the Drive Tab
    • Check the Storage Hardware under the Hardware Tab

    Categories
    exacqVision Server exacqVision Hardware

    exacqVision – MegaRAID Silence Alarms

    Title

    exacqVision – MegaRAID Silence Alarms

    Description

    This article describes multiple ways to silence MegaRAID alarms using either LSI Storage Authority (LSA) or MegaRAID Storage Manager (MSM).  Also included is the storcli command, which can be run from a command or terminal line, regardless of which management software LSA or MSM is installed. 

    Product

    exacqVision Server
    MegaRAID RAID Controllers

    Solution

    Using LSI® Storage Authority Software (LSA)

    • Launch and login to LSA
    • If in alarm,  a popup will appear on LSI Storage Authority landing page with a hyperlink to Silence the Alarm. 
    • Click on Silence Alarm.

    Using MegaRAID Storage Manager (MSM)

    • After launching and logging into MSM 
    • Click on silence alarm in the MegaRAID Storage Manager.  (MegaRAID Storage Manager -> Dashboard -> Actions -> Silence Alarm)

    Using Storcli

    Linux

    Windows

    Categories
    Knowledge Support Support exacqVision Server

    Volume and Hardware Tabs Missing From Storage

    Issue

    The Volume and Hardware tabs or not present on the Storage page even though the server has a MegaRAID RAID controller and the drive is present on the Drive tab.

    Resolution

    This can occur when the path to storcli is not present in the Windows system Path environmental variable. Use the following steps to correct.

    Steps

    1. Verify that StorCLI.exe and StorCLI64.exe are located in the default directory. “C:\Program Files (x86)\MegaRAID Storage Manager”
    2. In Windows open the Environmental Variables system properties .
    3. Under System variables locate and edit the path variable.
    4. Add the MegaRAID Storage Manager path to the path variable.
    5. Stop and start the exacqVision Server Service.  Note: A reboot may be necessary
    6. The Volume and Hardware tabs should now be present on the Storage page.
    Before adding the path to storcli
    After adding the path to storcli