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Knowledge Support exacqVision Enterprise Support Categories

Accessing More Than 100 Servers on the exacqVision Enterprise Manager Manage Licenses Page

Description 

You can use the Manage Licenses page to assign channels from the exacqVision Enterprise Manager CHANNEL POOL to one or more servers. In addition, you can move an existing channel or channels from one server to another server. For example, you can move existing camera channels from an old server to a newly acquired one. Only the first 100 NVRs are visible, you must filter to access additional servers.

Product 

  • exacqVision Enterprise Manager

Steps to Reproduce 

  1. In EM select Licenses
  2. If there are more than 100 NVRs connected to EM then a message similar to the following will appear under Source

Expected Results 

  • Clicking the dropdown will show the next 100 NVRs

Actual Results 

  • Only the first 100 NVRs are available.

Solution

  • This is by design, to view servers not listed in the first 100 you must filter by server name.
  • Type the name of the server in the “Select source” box
  • The same is true for Targets, you must filter by typing the servers name in the “Select target” box.

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