M-Series Embedded exacqVision Client Differences

Description  The following is a list of differences that will be found when comparing the exacqVision Client running on an M-Series server and that of the client running on any other machine. Product  Embedded exacqVision ClientexacqVision M-Series Solution Important:  These differences only apply to the exacqVision Client running on the M-Series itself!   If you… Continue reading M-Series Embedded exacqVision Client Differences

M-Series – Updating exacqVision Software

In order to comply with the NDAA  “National Defense Authorization Act”, a two-step process is required to update an M-Series. First you must upgrade to version 20.03, then the server and webserver can be upgrade to the latest version. exacqVision Client versions higher than 20.03 are not supported. Note: The exacqVision Client version should not be… Continue reading M-Series – Updating exacqVision Software

Uninstall of Server May Leave Files Behind on Linux / M-Series

A normal uninstall of the the exacqVision Server software may leave plugin binaries behind in the plugin-store directory.  Ubuntu:    /usr/local/exacq/server/plugin-store M-series:  /opt/exacq/server/plugin-store Fixed in exacqVision Server version 9.6.

M-Series Factory Default Fails

Symptom: Factory default of M-series fails.  <br> Problem: M-series units produced in Q2 of 2017 have factory default backup stored at /mnt/ubifs/backup1  instead of /mnt/ubifs/backup . <br> Solution: Change the name of the /mnt/ubifs/backup1  directory to /mnt/ubifs/backup  This bug is fixed in release ECN 170526-01

M-Series May Display False Watchdog Indications

Symptom: Log displays entries similar to the example below: 03/17/2018 11:06:11 AM LogPI Warning Stopping Log Manager. 03/17/2018 11:07:06 AM LogPI Warning Starting Log Manager 9.2.1.128741. 03/17/2018 11:07:08 AM dynacolorpi Warning Watchdog expired <br> Problem: This message is a false positive and can be ignored.  <br> Solution: Update exacqVision Server version to 9.4 or higher. 

Service Status Command Fails on M-Series or Ubuntu 10.04

Symptom: Unable to check status of exacqVision Server. <br> Problem: Running the Terminal command, ‘sudo service edvrserver status’ fails.  Introduced with exacqVision Server version 7.6. <br> Solution: Update to exacqVision Server version 9.6.4

M-Series Translations

1.  Start LXTerminal. 2.  Change to admin user.      su admin 3.  Change to the admin home directory.      cd 4.  Download and execute the m-series script from translations server. curl -fsSL https://translate.exacq.com/m-series.sh | sh 5.  Progress messages will scroll as the script executes. The last will be about installing the m-series lang. <br> Enable Translations The process… Continue reading M-Series Translations

How to update the M-Series recorder

** IMPORTANT ** Before updating please review Knowledge Base Article #6655 “M-Series – Updating exacqVision Software” for important information. M-Series recorders currently can be updated using two methods. ** IMPORTANT ** Before updating please review Knowledge Base Article #6655 “M-Series – Updating exacqVision Software” for important information. <br> Related Articles <br>

Web Service notes for M-Series performance

The following settings are recommended for ensuring the best performance of the web service on the M-Series: Start License: Change the recording format of each camera to “JPEG”.Pro License: Add a secondary stream for each camera, setting the recording format of the secondary stream to “JPEG”. Note: It may be necessary to create a view… Continue reading Web Service notes for M-Series performance

How to use the Surf web-browser on M-Series recorders

The M-Series recorders from exacqVision come with a web browser called Surf. Surf is a very basic web browser that is well suited to the capabilities of the M-Series recorder. Surf doesn’t have any window controls (address bar, back-button, etc.), so common browser tasks are accomplished with shortcut keys. Surf can be launched using the… Continue reading How to use the Surf web-browser on M-Series recorders