Server May Indicate False HD Temperature Alarms on Systems with LSI RAID

Symptom Client displays temperature alarms on hard drives. These may indicate temperatures near 1° C, or between ~20000-30000° C.  <br> Problem This behavior was seen from the following Western Digital HD models when connected to LSI storage controllers. WD4002FYYZWD8002FRYZWD8003FRYZWD6002FRYZWD80PUZXWD101KRYZWD121KRYZ <br> Solution Update the ExacqVision Server version to 9.3.9 or higher, also back-patched into 9.2 RC.  <br>

Adding a Hot Spare to an exacqVision System with LSI RAID

Purpose: This article explains the process of adding a hot spare to an existing array. This guide assumes that a new drive is added to at least one unused drive bay for use as a hot spare. Close exacqVision client, log out of the user account, and log in to the admin account.Minimize exacqVision Client and… Continue reading Adding a Hot Spare to an exacqVision System with LSI RAID