Changing the OS admin password on exacqVision Linux machines

The process to change the admin password for the Operating System varies depending on which version you are using. The OS version can be found by entering the following command in a Terminal: cat /etc/issue Use the Contents menu to the left to go directly to the version of your operating system. <br> Ubuntu 18.04… Continue reading Changing the OS admin password on exacqVision Linux machines

Cannot clear a “Power Supply” alarm with USB DIO module attached

The alarm is being generated by the USB DIO module attached to the system. To remove: Windows If logged in as the OS user, close the exacqVision Client by pressing Alt+F4.Log out of the user and into admin by selecting Start > Log Out > select admin > type admin256 > press Enter. Note: admin256 is default. If this… Continue reading Cannot clear a “Power Supply” alarm with USB DIO module attached

exacqVision Export Video File Types

Video may be exported from exacqVision in different formats. The table below illustrates some of the differences in these formats. Multi-Camera: For the purposes of this article, multi-camera means many camera streams are combined into a single exported file. When exporting as .MOV, .AVI, or .MP4 each stream will end up as its own file.… Continue reading exacqVision Export Video File Types

Setting up a secure ESM instance to see video with a configured web service

Product Note: As of version 5.12, ESM no longer utilizes a Web Service to directly stream live video.  The instructions below only apply to version 5.10 and lower. Description Setting up a secure ESM to see video with a configured exacqVision Web Service. <br> How to set up a certificate for Web Service If your… Continue reading Setting up a secure ESM instance to see video with a configured web service

How to Enable ‘Check for Updates’ Behind Network Proxy

Exacq does not pull proxy settings from the LAN settings or Network Adapter settings. When ‘Check for Updates’ is selected it reaches out to Exacq.com to gather information on other versions of software, but if it is behind a network proxy it needs to know how to communicate with it. This requires creating an Environmental… Continue reading How to Enable ‘Check for Updates’ Behind Network Proxy

Disable or Uninstall exacqVision Web Service

Description If you are not using the exacqVision Web Service and for cybersecurity reasons want to disable, you can either uninstall it or disable it from starting. <br> How to Disable the Web Service Windows Start -> Programs -> exacqVision Web Service -> Set exacqVision Web Service to start manually. Or Open Windows Services by… Continue reading Disable or Uninstall exacqVision Web Service

Adding Desktop Trash Bin in Ubuntu

Steps below are separated by version. To find your version, open a Terminal CLI using the Menu bar, or pressing CTRL+ALT+T. Enter one of the following commands will display your version information. <br> Ubuntu 18.04 & 20.04 <br> Ubuntu 14.04 & 16.04 <br> Ubuntu 12.04 <br> Ubuntu 10.04 <br> Ubuntu 8.04 <br>

Configuring Extended Storage with an exacqVision S-Series

The S-series come defaulted for Archiving. This article will walk you through the steps of preparing the S-series for Extended Storage and assumes you have already configured the IP address of the S-series for your network.Extended Storage relies upon an iSCSI connection to the S-series device. If using an exacqVision Server and exacqVision S-series storage… Continue reading Configuring Extended Storage with an exacqVision S-Series

Manually Testing Email Notifications with cURL

Note: while you can test your profile/server via client’s Test Profile button, you won’t get cURL’s most complete debug information, which can sometimes be very informative when diagnosing notification failures. <br> ExacqVision Server versions 6.8 and higher use cURL to send notifications. If you are experiencing failures in sending notifications from the servers you may… Continue reading Manually Testing Email Notifications with cURL

Installing exacqVision Software on 64-bit Ubuntu

Description Instructions for installing exacqVision Server and Client on 64-bit Ubuntu varies based on the Ubuntu version. Product  Solution Download the following files depending on which software you are installing, then follow the instructions below for either 12.04, 14.04, 16.04, 18.04, 20.04 or 22.04. Software Downloads exacqVision Server exacqVision Client exacqVision Web Service Dependencies –… Continue reading Installing exacqVision Software on 64-bit Ubuntu