License Transfer

General Transfer Rules

The license being transferred “From” must have a current SSA.
“From” and “To” licenses must be the same level. (Start, Professional, Enterprise)
An existing “To” license keeps its SSA end date. This includes “To” licenses with an expired SSA.
New “To” or “Zero” licenses:
NOTE: A “Zero” license is an existing license that has had all IP channels transferred away
- If it is an Exacq-built server “Zero” license and the SSA end date is more than a year in the future, then it keeps its own SSA end date. If less than a year, it receives a full year.
- If it is a new license then it receives the SSA end date of the “From” license regardless of the existing “From” SSA end date. Again, the “From” license cannot be expired. This may be the next day or five years in the future.
- If it is a “Zero” license for server hardware built by a third-party, then it receives the SSA end date of the “From” license regardless of the existing “From” SSA end date. Again, the “From” license cannot be expired. This may be the next day or five years in the future.
An Edge or Edge Plus (Edge+) IP channel may only be transferred to a new MAC address.
A Lifetime SSA does not transfer when an IP channel is transferred from a Lifetime SSA server to a non-Lifetime SSA server.

Licenses with Lifetime SSAs can be renewed at no charge by the Exacq Orders Team at exacqorders@tycoint.com

IP channels transferred from an Enterprise Manager license pool come with one year of SSA. That SSA is then distributed among any existing IP channels on the “To” license.
Channels cannot be transferred from an existing license to an Enterprise Manager pool.
Per the above rule, once a license has been transferred from the license pool, it cannot be moved back to the pool.