SCN #SCN-00000003Title of SCNClient Config File ChangeTRAC ##15113Effective Version9.3.18 – Public 9.4Products AffectedClientReason for Change (Summary)Enhancement – Security Compliance Change The exacqVision Client’s configuration file (edvrclient.ini) will no longer be used. Historically, this file was saved in the local User’s home directory, and was encrypted to hide the saved credentials. The new XML will… Continue reading SCN-00000003 – Client Config File Change
Tag: Level2
Identifying exacqVision Development Software Versions
Software Continuing changes to exacqVision software follows a standardized version control system which allows for quick identification of the type of build that is being installed. Software is numbered by a 4-part system as follows: [major].[minor].[revision].[build] The first 2 elements will tell you the calendar year and month. Version 23.06.776000.0 was released in the year… Continue reading Identifying exacqVision Development Software Versions
E-Series 1-channel and 4-channel Official Firmware Version
INTERNAL NOTE: E-Series Encoders are EOM and non-NDAA compliant devices. <br> Some E-series encoders are having trouble with network communication. Attempts to connect with ExacqVision server, E-series utility or even find using ARP commands fail. <br> It was found that some encoders were shipped with firmware 1.2.0.150420 pre-installed. This firmware is for testing only. <br>… Continue reading E-Series 1-channel and 4-channel Official Firmware Version
How to crop the dimensions of exported video to protect privacy – Legacy
Overview This is a legacy document for those with ExacqVision Desktop Client 7.6 and earlier. It has been superseded by Article 14544. If video is exported that contains some relevant content but also contains content that should not be distributed due to privacy concerns, it is possible to crop the exported video to specific dimensions… Continue reading How to crop the dimensions of exported video to protect privacy – Legacy
Samsung Cameras Create “Account Blocked” Errors and Cause Analytic Information to be Missed
Symptom Certain Samsung camera models can cause a “490 Account Blocked” error every five minutes in the exacqVision system log. This causes the Analytics events socket to reconnect every five minutes, and analytics events are missed during the reconnection. <br> This does not affect exacqVision recording, motion events, and input triggers. Only analytics are affected.… Continue reading Samsung Cameras Create “Account Blocked” Errors and Cause Analytic Information to be Missed
Enterprise System Manager Licensing (Legacy)
When you receive an email with your Purchase ID, click the link to the activation website: https://ipkeydb.com/IPLic/ESM/. Open the Licensing page in Enterprise System Manager (ESM). Download the esm.id file from your ESM installation by clicking the link. In the web page that opens, enter the Purchase ID. Then browse your system for the saved esm.id file, and choose Convert… Continue reading Enterprise System Manager Licensing (Legacy)
Archiving Status: Target File Write Stalled (Linux)
Starting in exacqVision 6.6, the Archiving page can report a status of Failed – Target File Write Stalled. This status is displayed after 15 minutes of inactivity during an active archive task. While in this condition, archiving is stalled and hardware monitoring is stopped, but video recording continues normally. This condition affects only Linux-based exacqVision… Continue reading Archiving Status: Target File Write Stalled (Linux)
Migrating from HDVR to ExacqVision (Legacy)
Features gained by upgrading from HDVR to exacqVision: The Exacq 6.0 Bundle installer consists of three components: This HDVR replacement bundle installer requires user intervention to complete the process. This document includes procedures for each component’s installer. After the HDVR installers are replaced with the exacqVision installers, use exacqVision versions for all future installations. NOTE: After… Continue reading Migrating from HDVR to ExacqVision (Legacy)
Hiding a Web Server from Internet Searches (Legacy)
NOTE: This document only applies to exacqVision Web Service 2.4.0 to 8.8. Web Service 9.0.0 replaced Apache with proprietary WFE service. If your exacqVision Web Service is connected to the Internet, the server could be located using certain search parameters in a search engine. To hide the server from an Internet search engine, complete the… Continue reading Hiding a Web Server from Internet Searches (Legacy)
How exacqVision Server Performance is Benchmarked (Legacy)
IMPORTANT: This is a legacy document which applies to older systems built primarily before mid-2024. Newer systems manufactured by Dell or Avnet for Exacq were benchmarked according to the latest version of this article at How exacqVision Performance is Benchmarked. For help selecting the correct exacqVision server for your application, please use our configuration calculator. exacqVision… Continue reading How exacqVision Server Performance is Benchmarked (Legacy)