Tag: Level2

Onvif plugin now supports camera timestamping

The Onvif plugin has always time-stamped frames as they arrive at the server. With issues of network latency and camera streaming problems, this could cause video to look jittery. An option was added to provide time-stamping with camera time. Adding #timestamp=camera in the hostname would use the presentation time provided by the camera. The default… Continue reading Onvif plugin now supports camera timestamping

ESM server edit form displays “DDNS request error 428: No changes to be made”

Description When enabling dynamic dns without supplying a hostname on server edit form, “DDNS request error 428: No changes to be made” will be displayed below the hostname field.This will only happen on outbound server connections, if the server already has an address and mac. <br> Version introduced 4.7.12.109795 <br> Platforms All Platforms <br> Steps… Continue reading ESM server edit form displays “DDNS request error 428: No changes to be made”

ESM: Data roll off service uses more CPU

Version Introduced 4.5.7 <br> Platform Linux and Windows <br> Steps to reproduce Install 4.5.7 or later <br> Expected result == No change in CPU usage <br> Actual result Datarolloff process takes up more CPU <br> Work Around Downgrade or Run ESMDatarolloff service once a day until roll off is complete <br> Version fixed 5.1.0 <br>

Incorrect Timestamps

Issue: exacqVision Server may cause incorrect frame timestamps for some cameras that are using RtspPI or AxisPI plugins. Workaround: None Version Affected 20.06.4 and earlier Resolution: A new Override is available for RtspPI and AxisPIThe Override will prevent the server from auto adjusting timestamps and will trust verbatim what comes from camera. The server generates… Continue reading Incorrect Timestamps

Exacq Software can’t connect to standalone S3 solution

when trying to connect to the S3 internal solution via the Exacq archiving page instead of the standard AWS S3 bucket the system couldn’t establish the connection to it. The standalone S3 solutions are not supported via Exacq Software and the only S3 solution that supported till server version 21.03 is the AWS S3 and… Continue reading Exacq Software can’t connect to standalone S3 solution

exacqVision Enterprise Manager Error When Saving Custom User Role

When attempting to make changes to an existing user role a warning banner pops up “Error while saving user role. Please try again.” To resolve copy the script “fix_userroles.py” to the EnterpriseSystemManager install folder. WindowsC:\Program Files\exacqVision\EnterpriseManager\EnterpriseSystemManager Linux/usr/local/exacq/esm/ Navigate to EnterpriseManager directory and Launch the Interactive shell Windows cd “C:\Program Files\exacqVision\EnterpriseManager\EnterpriseSystemManager” Linux Run the Script You… Continue reading exacqVision Enterprise Manager Error When Saving Custom User Role

2021-03 March Quarterly Release Training

Feature – Axis Body Worn Cameras Client – Enhancement – Axis body worn camera support. #21843Client – Enhancement – Added support for search only cameras and audio for Axis body worn.Client – Enhancement – Added config options for axis body worn cameras.Server – axisbwpi – Add support for the Axis body worn camera system #21204… Continue reading 2021-03 March Quarterly Release Training

SCN-00000020 – G-Series PoE update

SCN #SCN-00000020Title of SCNG-Series PoE updateTRAC #Effective VersionLaunched February 15, 2021Products AffectedLC UNAReason for Change (Summary)Now available in 4 – 8 – 16 Ports Change The G-Series PoE line, which consolidates/replaces the M-Series and LC UNA, is now available in a 16 Port option.  The existing 4 and 8 Port machines will now come with… Continue reading SCN-00000020 – G-Series PoE update