Description After opening the application if the panels are cleared before a server initialization fails the panels are repopulated. <br> Version introduced <br> Platforms Mobile – All <br> Steps to reproduce On Exacq Mobile 3 <br> On Browser <br> Expected result The panel(s) remain cleared <br> Actual result The panel(s) are repopulated <br> Workaround Clear… Continue reading Panels repopulate after clearing on server initialization failure
Tag: Level2
Vivotek factory default codec is set to SVC
Some Vivotek camera factory defaulted codec is SVC (Scalable Video coding) which is an extension of H264 that we do not support. When the camera is in this mode, the plugin fails to stream video and stays in the “connecting” state. Also were not be able to change the codec setting from the client. The… Continue reading Vivotek factory default codec is set to SVC
Illustra3 HTTPS support setup
Setting up Illustra3 camera for https support in 8.4.1 server. <br> All Illustra3 devices(Pro/825/625/mini-dome/mini-bullet/2mp LT Pro/Flex?) should all factory defaulted to both(http/https) modes with self signed cert.8.4.1 server will ONLY support all Illustra3 devices in both(http/https) mode.To upload a cert file, log onto the camera web page. The http/https page is either in security or network/advanced… Continue reading Illustra3 HTTPS support setup
Axis P8221 audio/DIO only device failed input trigger state
Description Axis device without video and only support audio/DIO failed to handle notification events. <br> Version introduced 8.6.0.114658 <br> Platforms All <br> Steps to reproduce Connect to P8221 and trigger input. <br> Expected result Input trigger as expected. <br> Actual result No input triggered. <br> Workaround Revert to server 8.4.x <br> Version fixed 8.7.8.115465 <br>
Axis crash server with date/time settings
Description Server crashes when add Axis camera with date/time on the camera is set to sync manually or with computer time. <br> Version introduced 8.6.1.115070 <br> Platforms All <br> Steps to reproduce In the camera web page, change the “Time mode” to either manual or with computer time in “Date & Time Settings” page.connect Axis… Continue reading Axis crash server with date/time settings
Some Illustra Cameras will Connect but then Disconnect After 1 Minute
Issue Some Illustra models, specifically ISL02B1BNWIY, will initially connect, but then disconnect after 1 minute. <br> Workaround Downgrade to 20.03.5 server.Specify #transport=rtspSpecify #transport=udp <br> Resolution Fixed in exacqVision Server 20.03.124 <br> Version Affected exacqVision Server 20.03.6 <br> Version Fixed exacqVision Server 20.03.124
Some Samsung models require Motion to be Configured via Cameras Web Interface
Issue Some Samsung models are not supported in regards to motion window configuration. <br> Workaround Configure motion windows via the cameras web interface. <br> Resolution Capability added to exacqVision. <br> Version Affected exacqVision Server versions prior to 20.03.123 <br> Version Fixed 20.03.123
ESM adds server to root group if user has only one group visible
Description If a user has only one group visible to them, an attempt to add a server to the group will inadvertently add the server to the root group. And hence be invisible to a user if they are not root user. <br> Tested version 5.1.9.115770 <br> Platform All <br> Steps to reproduce Add a… Continue reading ESM adds server to root group if user has only one group visible
S-Series may fail to partition RAID volume
Issue S-Series models running Ubuntu 18.04, may fail to create some partitions. This issue is not easily noticeable in exacqVision Client, unless the end user looks closely to observe gaps in the partition list. It can be more easily detected from terminal. Notice the “b” flag is missing indicating a non-block device. root@exacqu-desktop:/dev# ls -l… Continue reading S-Series may fail to partition RAID volume
dpkg-reconfigure causes a false-negative error message
Description Why would someone ever want to execute dpkg-reconfigure when edvrserver already installed? To re-execute any of the following postinst actions: Update nsswitch.conf for our mDNSresponder.Configure rp_filter for camera discovery.Restore MISSING streampi.xml. (reminds me of a factory default)Restore MISSING useraccounts.xml. (reminds me of a factory default)Make pulse audio system-wide.And of course, if you want to… Continue reading dpkg-reconfigure causes a false-negative error message