Tag: Level 3

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Knowledge Support Support Categories Products exacqVision Integrations

GSD – Onvif Not Triggering Motion

*** INTERNAL USE ***

Description

exacqVision Server is not detecting motion from GSD cameras using the onvif plugin.

Product 

  • exacqVision Server 22.09
  • Onvif Plugin (onvifnvcpi.json)
  • GSD Cameras
    • D2F28IP5MP-L
    • D2FDA28IP5MP-L

Steps to Reproduce 

  • Add GSD camera to exacq server
  • Configure motion on exacq and/or the camera
  • Trigger motion

Expected Results 

  • Motion is detected in exacqVision

Actual Results 

  • Motion is not triggered in exacqVision

Solution

WARNING – This is temporary and will not survive an upgrade of exacqVision Server Software

Modify the “options” section for “manufacturer”: “GSD” in the onvifnvcpi.json

Before Change
After Change

Note: See AES-69 for additional information