Description AVCostar formerly Arecont brand Camera Models AV20576RS using firmware 65432 on versions of exacqVision 23.03.3.0 or later fail to properly decode H265 format. Product Steps to Reproduce Connect this model camera on firmware version 65432 to ExacqVision version 23.03.3.0 or later and configure for H265. Expected Results Images appear as expected. Actual Results Some… Continue reading AVCostar (Arecont) AV20576RS camera model fails to decode H265 in ExacqVision
Tag: Level 2
Synchronize with Enterprise Manager authentication – Connectivity error:500
Users on legacy Client software may experience issues when Single-Sign on is in use while utilizing the Automatic Import feature and syncing with Enterprise Manager. NOTE: Single-Sign on will still function as expected without automatic import after selecting “use credentials entered below” option, and entering the LDAP user’s information. Product Steps to Reproduce Using the… Continue reading Synchronize with Enterprise Manager authentication – Connectivity error:500
Configuring Enterprise Manager Cache Settings
Description Added in EM 24.09, as we gain experience using the settings, it will be valuable to add guidance on the impact of specific changes and recommendations on in what situations they should be applied. A “cache_settings” group was added to the Enterprise Manager “settings.yaml” file. Each setting controls the update frequency for its designated… Continue reading Configuring Enterprise Manager Cache Settings
Avigilon Camera Motion Detection Fails on exacqVision Server 24.12.7.0
Description When updating Exacq Server to 24.12.7.0 motion events will stop registering in the Camera Setting page under status last motion event. Motion Events are not being recorded. Product Steps to Reproduce Expected Results Actual Results Solution