Upgrading exacqVision Enterprise Health Manager – SQLite Database Access (Legacy)

If you select the SQLite database when installing or upgrading exacqVision Enterprise Health Manager (eVEHM) in Windows Vista or Windows 7 and install the database in or under the Program Files directory, you will have to right-click and select Run as Admin every time you use the eVEHM Client. The Client requires elevated privileges to… Continue reading Upgrading exacqVision Enterprise Health Manager – SQLite Database Access (Legacy)

Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

Using SSL with exacqVision Web Service (Linux)

Version 8.4 and Higher Follow the instructions in Article 1002 to configure HTTPS support in the Web Service. <br> Version 8.2 and Lower SSL, a security system combining authentication and encryption, is used to protect communication between a web server and client. Enabling SSL on a web server allow all clients connecting to that server two key… Continue reading Using SSL with exacqVision Web Service (Linux)

Changing Web Server Default Image Quality (Legacy)

Instructions These instructions only apply to web services 9.4 and earlier.  The changes described only affect the default image quality in “simple” mode and this process is not upgrade safe. You must perform this process again each time you upgrade Web Server. <br> <br>

Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)

The following procedures describe the process for replacing an eDVR board in a Windows-based exacqVision server. If you have an exacqVision server with multiple eDVR boards, complete both procedures; on a single-board system, you can skip directly to the second procedure. NOTE: You must be logged in to Windows as an Adminsitrator to perform these… Continue reading Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)

RAID Setup Using 3ware Controller – LEGACY

To configure a RAID 5 array using a 3ware controller, complete the following steps: <br> Restart the computer.When prompted, press Alt-3 to enter the 3ware RAID BIOS.If prompted, type admin256 as the password.Press any key to acknowledge the warning.The available drives are listed under Exportable Units. If you are re-creating a failed RAID array, some drives will… Continue reading RAID Setup Using 3ware Controller – LEGACY

Using SSL with exacqVision Web Service (Windows)

Version 8.4 and Higher Follow the instructions in Article 1002 to configure HTTPS support in the Web Service. <br> Version 8.2 and Lower SSL, a security system combining authentication and encryption, is used to protect communication between a web server and client. Enabling SSL on a web server allow all clients connecting to that server two… Continue reading Using SSL with exacqVision Web Service (Windows)

Locking Down Linux GRUB (Legacy)

To lock down Linux GRUB, complete the following steps: <br> <br> This puts a password entry in /boot/grub/menu.lst as an md5 hash. If you want to change it after running this script, replace the hash with one created with grub-md5-crypt. <br> To view code follow the link: http://exacq-staging.instil.co/#/file-manager/1b63f3e9-b6e5-48be-9cd2-14b4a1ad2fad/kb-00597-597-210212 <br>

Highpoint RAID Troubleshooting (Legacy)

For troubleshooting information, see the attached PDF.The following exacqVision models were manufactured with Highpoint RAID controllers from 2007 to 2009: <br> To determine whether your system contains a Highpoint RAID controller, look at the RAID BIOS screen that appears when the system is first started (before the operating system starts). <br>