Categories
Knowledge Support Support exacqVision Server Categories Products

Changing OS Language May Cause Server Crash

Symptom:

After changing OS language, user is unable to run exacqVision Server, crashes immediately after attempting to start. 

<br>

Problem:

This has been seen with some languages, notably Japanese, on Ubuntu 16.04 and 18.04 systems. 

Changes made after language configuration to ‘lshw’ cause the server service to crash. 

<br>

Solution:

Update exacqVision Server to 9.6 or later.